[asterisk-bugs] [JIRA] (ASTERISK-28559) Making Asterisk work with Amtelco Genesis Software

[Asterisk Team (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-28559?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=248171#comment-248171 ] 

Asterisk Team commented on ASTERISK-28559:
------------------------------------------

We appreciate the difficulties you are facing, however information request type issues would be better served in a different forum.

The Asterisk community provides support over IRC, mailing lists, and forums as described at http://asterisk.org/community. The Asterisk issue tracker is used specifically to track issues concerning bugs and documentation errors.

If this issue is actually a bug please use the Bug issue type instead.

Please see the Asterisk Issue Guidelines [1] for instruction on the intended use of the Asterisk issue tracker.

Thanks!

[1] https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines

> Making Asterisk work with Amtelco Genesis Software
> --------------------------------------------------
>
>                 Key: ASTERISK-28559
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-28559
>             Project: Asterisk
>          Issue Type: Information Request
>      Security Level: None
>          Components: Documentation
>    Affects Versions: 16.6.0
>         Environment: Asterisk installed on Amtelco Genesis software
>            Reporter: Barry Krawchuk
>
> We upgraded to a new software system from Amtelco called Genesis.  Amtelco manufactures and develops calll center hardware and software for 40 years in the US.  The recent software uses Astrisk within their system but it does not allow full functions of any IP phones put in the system. 
> I need someone to help me or Amtelco to get a solution so we can have a full function PBX.
> I am not sure of what version they are using.



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