[asterisk-bugs] [JIRA] (ASTERISK-28537) Different music on hold queue, 1 for ringing and 1 for putting customer on hold

Asterisk Team (JIRA) noreply at issues.asterisk.org
Mon Sep 16 07:14:47 CDT 2019


    [ https://issues.asterisk.org/jira/browse/ASTERISK-28537?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=248014#comment-248014 ] 

Asterisk Team commented on ASTERISK-28537:
------------------------------------------

Thanks for creating a report! The issue has entered the triage process. That means the issue will wait in this status until a Bug Marshal has an opportunity to review the issue. Once the issue has been reviewed you will receive comments regarding the next steps towards resolution.

A good first step is for you to review the [Asterisk Issue Guidelines|https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines] if you haven't already. The guidelines detail what is expected from an Asterisk issue report.

Then, if you are submitting a patch, please review the [Patch Contribution Process|https://wiki.asterisk.org/wiki/display/AST/Patch+Contribution+Process].

Please note that once your issue enters an open state it has been accepted. As Asterisk is an open source project there is no guarantee or timeframe on when your issue will be looked into. If you need expedient resolution you will need to find and pay a suitable developer. Asking for an update on your issue will not yield any progress on it and will not result in a response. All updates are posted to the issue when they occur.

> Different music on hold queue, 1 for ringing and 1 for putting customer on hold
> -------------------------------------------------------------------------------
>
>                 Key: ASTERISK-28537
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-28537
>             Project: Asterisk
>          Issue Type: Improvement
>      Security Level: None
>          Components: Applications/app_queue
>    Affects Versions: 13.18.0
>            Reporter: Edmond Dobrova
>
> i am using FreePBX 14.0.13.4 with Asterisk 13.18.0, i figure it out how to separate one music when the customer calls and different one when i put customer on hold this is how i did on freepbx 14 asterisk version 13.17.2: From queue application i choose one music than clicked APPLY than again choose INHERIT and again click APPLY in this way one music is played when customers calls and default one is played when i put customer on hold, BUT when i updated to ASTERISK 13.8.0 and up it does not work anymore this way and i reverted back to ASTERISK 13.17.2 (i am sure the issue is with asterisk) so i am stuck at asterisk version 13.17.2. Is there another way to make different music one for ringing and one for putting customer on hold?
> Thanks



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