[asterisk-bugs] [JIRA] (ASTERISK-28625) Playback of local files impacted by large media cache

Asterisk Team (JIRA) noreply at issues.asterisk.org
Wed Nov 20 15:31:32 CST 2019


    [ https://issues.asterisk.org/jira/browse/ASTERISK-28625?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=248801#comment-248801 ] 

Asterisk Team commented on ASTERISK-28625:
------------------------------------------

Thanks for creating a report! The issue has entered the triage process. That means the issue will wait in this status until a Bug Marshal has an opportunity to review the issue. Once the issue has been reviewed you will receive comments regarding the next steps towards resolution.

A good first step is for you to review the [Asterisk Issue Guidelines|https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines] if you haven't already. The guidelines detail what is expected from an Asterisk issue report.

Then, if you are submitting a patch, please review the [Patch Contribution Process|https://wiki.asterisk.org/wiki/display/AST/Patch+Contribution+Process].

Please note that once your issue enters an open state it has been accepted. As Asterisk is an open source project there is no guarantee or timeframe on when your issue will be looked into. If you need expedient resolution you will need to find and pay a suitable developer. Asking for an update on your issue will not yield any progress on it and will not result in a response. All updates are posted to the issue when they occur.

> Playback of local files impacted by large media cache
> -----------------------------------------------------
>
>                 Key: ASTERISK-28625
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-28625
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Core/Streams
>    Affects Versions: 16.6.1
>         Environment: CentOS Linux release 7.6.1810
>            Reporter: Kevin Reeves
>
> Playback of local files is impacted by media cache.  As the cache grows, performance of common Read and Playback (and presumably other) operations for local files is impacted.
> For example, Playback command of a local file like this:
> exten => s,n,Playback(thankyou)
> Even though it's playing a local file, those operations are searching the media cache. As the cache size grows, the performance of that type of call is impacted.  In fact, we've seen a multi-second delay from the time the Playback command is executed to when the caller hears the audio.
> The delay grows significantly over time as the cache grows bigger.  With thousands of files in the media cache while the server is under heavy load, the delay has been upwards of 15-30 seconds.  Without files in the media cache there is zero delay.
> Here's a debug output snippet that shows the issue.  The Read application is playing a local file named 'pb/ac-enter-pin'.  Notice that media_cache.c line 194 fails to locate the media.
>     -- Executing [s at nx-dial-session:20] Read("SIP/vitel-inbound2-00000002", "__DS_PIN,/var/lib/asterisk/sounds/pb/ac-enter-pin") in new stack
> [2019-11-20 15:22:06] DEBUG[30329][C-00000003]: media_cache.c:194 ast_media_cache_retrieve: Failed to obtain media at '/var/lib/asterisk/sounds/pb/ac-enter-pin'
> [2019-11-20 15:22:06] DEBUG[30329][C-00000003]: media_cache.c:194 ast_media_cache_retrieve: Failed to obtain media at '/var/lib/asterisk/sounds/pb/ac-enter-pin'
> This section of the code should not be used in cases where the file is a local file.



--
This message was sent by Atlassian JIRA
(v6.2#6252)



More information about the asterisk-bugs mailing list