[asterisk-bugs] [JIRA] (ASTERISK-28619) data mismatching in "queue show" CLI

[Benjamin Keith Ford (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-28619?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=248781#comment-248781 ] 

Benjamin Keith Ford commented on ASTERISK-28619:
------------------------------------------------

Thank you for taking the time to report this bug and helping to make Asterisk better. Unfortunately, we cannot work on this bug because your description did not include enough information. Please read over the Asterisk Issue Guidelines [1] which discusses the information necessary for your issue to be resolved and the format that information needs to be in. We would be grateful if you would then provide a more complete description of the problem. At a minimum, we need:

1. The specific steps or actions you took that caused you to encounter the problem.
2. The behavior you expected and the location of documentation that led you to that expectation.
3. The behavior you actually encountered.

To demonstrate the issue in detail, please include Asterisk log files generated per the instructions on the wiki [2]. If applicable, please ensure that protocol-level trace debugging is enabled, e.g., 'sip set debug on' if the issue involves chan_sip, and configuration information such as dialplan and channel configuration.

Thanks!

[1] https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines

[2] https://wiki.asterisk.org/wiki/display/AST/Collecting+Debug+Information



> data mismatching in  "queue show" CLI
> -------------------------------------
>
>                 Key: ASTERISK-28619
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-28619
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue
>    Affects Versions: 13.22.0
>         Environment: VMware, 2vCore, 4vRAM, FreePBX 14
>            Reporter: Germán Hurtado González
>            Severity: Minor
>
> I reset queue stats at 7 am every day. I am monitoring queue stats during the day with "queue show" and queue_log.
> Answered call data has a mismatch.
> This issue happens in distinct queues every day.
> #asterisk -rx "queue show 9105"
> 9105 has 0 calls (max unlimited) in 'rrmemory' strategy (6s holdtime, 165s talktime), W:0, C:11, A:0, SL:100.0% within 60s
> #grep 9105 /var/log/asterisk/queue_log |grep ENTERQUEUE
> 1573803651|1573803635.131704|9105|NONE|ENTERQUEUE||4444461352|1
> 1573805085|1573805077.131855|9105|NONE|ENTERQUEUE||4444412268|1
> 1573806099|1573806092.131952|9105|NONE|ENTERQUEUE||4444446940|1
> 1573806174|1573806150.131967|9105|NONE|ENTERQUEUE||444444810|1
> 1573806868|1573806862.132022|9105|NONE|ENTERQUEUE||444448629|1
> 1573807953|1573807943.132140|9105|NONE|ENTERQUEUE||444444852|1
> 1573808517|1573808509.132206|9105|NONE|ENTERQUEUE||99999810|1
> 1573816452|1573816443.133180|9105|NONE|ENTERQUEUE||99999631|1
> 1573816517|1573816493.133185|9105|NONE|ENTERQUEUE||66662422|1
> #grep 9105 /var/log/asterisk/queue_log |grep CONNECT
> 1573803654|1573803635.131704|9105|SIP/8524|CONNECT|3|1573803651.131707|2
> 1573805089|1573805077.131855|9105|SIP/8514|CONNECT|4|1573805085.131856|4
> 1573806108|1573806092.131952|9105|SIP/8514|CONNECT|9|1573806099.131955|8
> 1573806184|1573806150.131967|9105|SIP/8525|CONNECT|10|1573806174.131972|9
> 1573806881|1573806862.132022|9105|SIP/8529|CONNECT|12|1573806874.132024|12
> 1573807955|1573807943.132140|9105|SIP/8524|CONNECT|2|1573807953.132141|2
> 1573808524|1573808509.132206|9105|SIP/8529|CONNECT|7|1573808517.132207|6
> 1573816459|1573816443.133180|9105|SIP/8524|CONNECT|7|1573816452.133182|7
> 1573816527|1573816493.133185|9105|SIP/8517|CONNECT|10|1573816517.133195|9



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