[asterisk-bugs] [JIRA] (ASTERISK-28414) Asterisk crash on internal calls

[Martin Nyström (JIRA)]

     [ https://issues.asterisk.org/jira/browse/ASTERISK-28414?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Martin Nyström updated ASTERISK-28414:
--------------------------------------

    Description: 
We have experienced that Asterisk randomly crashes when performing internal calls to other queues.

I have collected the GDB info from the core dump and I will attach it to this issue.

According to the core dump the following seems to have triggered the crash
(Attached file call.txt)

  was:
We have experienced that Asterisk randomly crashes when performing internal calls to other queues.

I have collected the GDB info from the core dump and I will attach it to this issue.

According to the core dump the following seems to have triggered the crash

[root at tmp]# cat /var/log/asterisk/messages | grep C-000043aa
[2019-05-14 09:23:24] VERBOSE[39826][C-000043aa] netsock2.c: Using SIP RTP CoS mark 5
[2019-05-14 09:23:24] VERBOSE[63090][C-000043aa] pbx_realtime.c: Executing [9242 at from-sip:1] NoOp("SIP/agent97-000075b7", "Internal Call")
[2019-05-14 09:23:24] VERBOSE[63090][C-000043aa] pbx_realtime.c: Executing [9242 at from-sip:2] Set("SIP/agent97-000075b7", "CDR(type)=internal")
[2019-05-14 09:23:24] VERBOSE[63090][C-000043aa] pbx_realtime.c: Executing [9242 at from-sip:3] Set("SIP/agent97-000075b7", "XCALLY-MOTION-ANSWER=0")
[2019-05-14 09:23:24] VERBOSE[63090][C-000043aa] pbx_realtime.c: Executing [9242 at from-sip:4] Set("SIP/agent97-000075b7", "XCALLY-MOTION-PROGRESS=0")
[2019-05-14 09:23:24] VERBOSE[63090][C-000043aa] pbx_realtime.c: Executing [9242 at from-sip:5] Set("SIP/agent97-000075b7", "MONITOR_OPTIONS=ab")
[2019-05-14 09:23:24] VERBOSE[63090][C-000043aa] pbx_realtime.c: Executing [9242 at from-sip:6] GotoIfTime("SIP/agent97-000075b7", "09:00-18:00,mon-fri,*,*?from-sip,9242,7:from-sip,9242,8")
[2019-05-14 09:23:24] VERBOSE[63090][C-000043aa] pbx_builtins.c: Goto (from-sip,9242,7)
[2019-05-14 09:23:24] VERBOSE[63090][C-000043aa] pbx_realtime.c: Executing [9242 at from-sip:7] Set("SIP/agent97-000075b7", "CHANNEL(language)=se")
[2019-05-14 09:23:24] VERBOSE[63090][C-000043aa] pbx_realtime.c: Executing [9242 at from-sip:8] GotoIfTime("SIP/agent97-000075b7", "09:00-18:00,mon-fri,*,*?from-sip,9242,9:from-sip,9242,12")
[2019-05-14 09:23:24] VERBOSE[63090][C-000043aa] pbx_builtins.c: Goto (from-sip,9242,9)
[2019-05-14 09:23:24] VERBOSE[63090][C-000043aa] pbx_realtime.c: Executing [9242 at from-sip:9] ExecIf("SIP/agent97-000075b7", "1?Answer")
[2019-05-14 09:23:24] VERBOSE[63090][C-000043aa] pbx_realtime.c: Executing [9242 at from-sip:10] Set("SIP/agent97-000075b7", "XCALLY-MOTION-ANSWER=1")
[2019-05-14 09:23:24] VERBOSE[63090][C-000043aa] pbx_realtime.c: Executing [9242 at from-sip:11] Queue("SIP/agent97-000075b7", "EC_Kundservice,xX,,,28800,,,,,")
[2019-05-14 09:23:24] VERBOSE[63090][C-000043aa] res_musiconhold.c: Started music on hold, class 'Ringback', on channel 'SIP/agent97-000075b7'
[2019-05-14 09:23:24] VERBOSE[63090][C-000043aa] netsock2.c: Using SIP RTP CoS mark 5
[2019-05-14 09:23:24] VERBOSE[63090][C-000043aa] app_queue.c: Called SIP/agent101
[2019-05-14 09:23:24] VERBOSE[63090][C-000043aa] app_queue.c: SIP/agent101 is ringing
[2019-05-14 09:23:29] VERBOSE[63090][C-000043aa] app_queue.c: SIP/agent101 answered SIP/agent97-000075b7
[2019-05-14 09:23:29] VERBOSE[63090][C-000043aa] res_musiconhold.c: Stopped music on hold on SIP/agent97-000075b7
[2019-05-14 09:23:29] VERBOSE[63158][C-000043aa] bridge_channel.c: Channel SIP/agent101-000075b8 joined 'simple_bridge' basic-bridge <ab7c1510-bfff-4f28-862e-0421c87b8d50>
[2019-05-14 09:23:29] VERBOSE[63090][C-000043aa] bridge_channel.c: Channel SIP/agent97-000075b7 joined 'simple_bridge' basic-bridge <ab7c1510-bfff-4f28-862e-0421c87b8d50>


> Asterisk crash on internal calls
> --------------------------------
>
>                 Key: ASTERISK-28414
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-28414
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue
>    Affects Versions: 13.20.0
>         Environment: CentOS Linux release 7.5.1804
> Linux 3.10.0-862.11.6.el7.x86_64 #1 SMP Tue Aug 14 21:49:04 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux
>            Reporter: Martin Nyström
>            Severity: Critical
>         Attachments: call.txt, Dbz8CRZC.txt
>
>
> We have experienced that Asterisk randomly crashes when performing internal calls to other queues.
> I have collected the GDB info from the core dump and I will attach it to this issue.
> According to the core dump the following seems to have triggered the crash
> (Attached file call.txt)



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