[asterisk-bugs] [JIRA] (ASTERISK-28414) Asterisk crash on internal calls

Tue May 14 03:49:47 CDT 2019

    [ https://issues.asterisk.org/jira/browse/ASTERISK-28414?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=247140#comment-247140 ] 

Asterisk Team commented on ASTERISK-28414:
------------------------------------------

Thanks for creating a report! The issue has entered the triage process. That means the issue will wait in this status until a Bug Marshal has an opportunity to review the issue. Once the issue has been reviewed you will receive comments regarding the next steps towards resolution.

A good first step is for you to review the [Asterisk Issue Guidelines|https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines] if you haven't already. The guidelines detail what is expected from an Asterisk issue report.

Then, if you are submitting a patch, please review the [Patch Contribution Process|https://wiki.asterisk.org/wiki/display/AST/Patch+Contribution+Process].

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> Asterisk crash on internal calls
> --------------------------------
>
>                 Key: ASTERISK-28414
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-28414
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue
>    Affects Versions: 13.20.0
>         Environment: CentOS Linux release 7.5.1804
> Linux 3.10.0-862.11.6.el7.x86_64 #1 SMP Tue Aug 14 21:49:04 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux
>            Reporter: Martin Nyström
>            Severity: Critical
>         Attachments: Dbz8CRZC.txt
>
>
> We have experienced that Asterisk randomly crashes when performing internal calls to other queues.
> I have collected the GDB info from the core dump and I will attach it to this issue.
> According to the core dump the following seems to have triggered the crash
> [root at tmp]# cat /var/log/asterisk/messages | grep C-000043aa
> [2019-05-14 09:23:24] VERBOSE[39826][C-000043aa] netsock2.c: Using SIP RTP CoS mark 5
> [2019-05-14 09:23:24] VERBOSE[63090][C-000043aa] pbx_realtime.c: Executing [9242 at from-sip:1] NoOp("SIP/agent97-000075b7", "Internal Call")
> [2019-05-14 09:23:24] VERBOSE[63090][C-000043aa] pbx_realtime.c: Executing [9242 at from-sip:2] Set("SIP/agent97-000075b7", "CDR(type)=internal")
> [2019-05-14 09:23:24] VERBOSE[63090][C-000043aa] pbx_realtime.c: Executing [9242 at from-sip:3] Set("SIP/agent97-000075b7", "XCALLY-MOTION-ANSWER=0")
> [2019-05-14 09:23:24] VERBOSE[63090][C-000043aa] pbx_realtime.c: Executing [9242 at from-sip:4] Set("SIP/agent97-000075b7", "XCALLY-MOTION-PROGRESS=0")
> [2019-05-14 09:23:24] VERBOSE[63090][C-000043aa] pbx_realtime.c: Executing [9242 at from-sip:5] Set("SIP/agent97-000075b7", "MONITOR_OPTIONS=ab")
> [2019-05-14 09:23:24] VERBOSE[63090][C-000043aa] pbx_realtime.c: Executing [9242 at from-sip:6] GotoIfTime("SIP/agent97-000075b7", "09:00-18:00,mon-fri,*,*?from-sip,9242,7:from-sip,9242,8")
> [2019-05-14 09:23:24] VERBOSE[63090][C-000043aa] pbx_builtins.c: Goto (from-sip,9242,7)
> [2019-05-14 09:23:24] VERBOSE[63090][C-000043aa] pbx_realtime.c: Executing [9242 at from-sip:7] Set("SIP/agent97-000075b7", "CHANNEL(language)=se")
> [2019-05-14 09:23:24] VERBOSE[63090][C-000043aa] pbx_realtime.c: Executing [9242 at from-sip:8] GotoIfTime("SIP/agent97-000075b7", "09:00-18:00,mon-fri,*,*?from-sip,9242,9:from-sip,9242,12")
> [2019-05-14 09:23:24] VERBOSE[63090][C-000043aa] pbx_builtins.c: Goto (from-sip,9242,9)
> [2019-05-14 09:23:24] VERBOSE[63090][C-000043aa] pbx_realtime.c: Executing [9242 at from-sip:9] ExecIf("SIP/agent97-000075b7", "1?Answer")
> [2019-05-14 09:23:24] VERBOSE[63090][C-000043aa] pbx_realtime.c: Executing [9242 at from-sip:10] Set("SIP/agent97-000075b7", "XCALLY-MOTION-ANSWER=1")
> [2019-05-14 09:23:24] VERBOSE[63090][C-000043aa] pbx_realtime.c: Executing [9242 at from-sip:11] Queue("SIP/agent97-000075b7", "EC_Kundservice,xX,,,28800,,,,,")
> [2019-05-14 09:23:24] VERBOSE[63090][C-000043aa] res_musiconhold.c: Started music on hold, class 'Ringback', on channel 'SIP/agent97-000075b7'
> [2019-05-14 09:23:24] VERBOSE[63090][C-000043aa] netsock2.c: Using SIP RTP CoS mark 5
> [2019-05-14 09:23:24] VERBOSE[63090][C-000043aa] app_queue.c: Called SIP/agent101
> [2019-05-14 09:23:24] VERBOSE[63090][C-000043aa] app_queue.c: SIP/agent101 is ringing
> [2019-05-14 09:23:29] VERBOSE[63090][C-000043aa] app_queue.c: SIP/agent101 answered SIP/agent97-000075b7
> [2019-05-14 09:23:29] VERBOSE[63090][C-000043aa] res_musiconhold.c: Stopped music on hold on SIP/agent97-000075b7
> [2019-05-14 09:23:29] VERBOSE[63158][C-000043aa] bridge_channel.c: Channel SIP/agent101-000075b8 joined 'simple_bridge' basic-bridge <ab7c1510-bfff-4f28-862e-0421c87b8d50>
> [2019-05-14 09:23:29] VERBOSE[63090][C-000043aa] bridge_channel.c: Channel SIP/agent97-000075b7 joined 'simple_bridge' basic-bridge <ab7c1510-bfff-4f28-862e-0421c87b8d50>

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