[asterisk-bugs] [JIRA] (ASTERISK-28453) Voicemail: Failed to Lock Path: File Exists

[Luke Escude (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-28453?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=247431#comment-247431 ] 

Luke Escude commented on ASTERISK-28453:
----------------------------------------

So it turns out I wasn't looking for hidden files properly - I found the .lock, removed it, and the issue is fixed.

We never had this issue with Asterisk 13 though, so maybe a bug still exists?

> Voicemail: Failed to Lock Path: File Exists
> -------------------------------------------
>
>                 Key: ASTERISK-28453
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-28453
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_voicemail
>    Affects Versions: 16.3.0
>         Environment: CentOS x64
>            Reporter: Luke Escude
>
> Hello, we're having to occasionally restart (core restart now) a customer's PBX due to their lack of ability to access voicemail.
> After entering voicemail, the CLI just shows the following error:
> WARNING[24979][C-00000059]: app.c:2256 ast_lock_path_lockfile: Failed to lock path '/var/spool/asterisk/voicemail/voicemail/2299/INBOX': File exists
> I don't see any .lock files in any of their voicemail directories, so maybe there's something else I need to look for?
> Thanks!



--
This message was sent by Atlassian JIRA
(v6.2#6252)