[asterisk-bugs] [JIRA] (ASTERISK-28235) ERROR[-1]: app_voicemail.c:2836 inboxcount2: Couldn't find mailbox in context

[Joshua C. Colp (JIRA)]

     [ https://issues.asterisk.org/jira/browse/ASTERISK-28235?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Joshua C. Colp updated ASTERISK-28235:
--------------------------------------

    Assignee: FreeBSD  (was: Unassigned)
      Status: Waiting for Feedback  (was: Triage)

Have you checked the console at startup to see if there are any errors with the configuration? Have you consulted the "voicemail show users" CLI command to see if the configuration was successfully parsed and handled?

> ERROR[-1]: app_voicemail.c:2836 inboxcount2: Couldn't find mailbox in context
> -----------------------------------------------------------------------------
>
>                 Key: ASTERISK-28235
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-28235
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_voicemail
>    Affects Versions: 13.24.1
>            Reporter: FreeBSD
>            Assignee: FreeBSD
>
> I have upgraded Asterisk from an old 11.x based system to 13.x.
> Everything works except I get this errors for the voicemail when users connecting.
>  ERROR[-1]: app_voicemail.c:2836 inboxcount2: Couldn't find mailbox 2001 in context ....
> I have tried to put the voicemails into both the DEFAULT and custom (home) group like:
> [home]
> 2001 => 1111,test1,test1 at company.com
> 2008 => 1111,test2,test2 at company.com
> sip.conf for users:
> [210]
> canreinvite=yes
> videosupport=yes
> type=friend
> host=dynamic
> secret=bigsecret
> context=home
> mailbox=2001
> deny=0.0.0.0/0
> permit=10.0.0.0/255.0.0.0;
> disallow=all
> allow=g722
> allow=speex
> allow=ulaw
> allow=alaw
> allow=h261
> allow=h263
> allow=h263p
> allow=h264
> insecure=invite,port
> Always the same results, I even went back to factory voicemail.conf and append it in the end.



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