[asterisk-bugs] [JIRA] (ASTERISK-28275) Error saving agent on queue_log on pickup calls with * 8

[Chris Savinovich (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-28275?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=246206#comment-246206 ] 

Chris Savinovich commented on ASTERISK-28275:
---------------------------------------------

Hello Francisco, thanks for submitting the issue to us.  We are going to need a few of the items missing from the Issue Submittal guidelines:

https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines

Namely, a copy of your relevant setup including extensions.conf, plus any other config file/s involved in the issue.  Debugging output from logs will also help.  Technology involved, is this chan_sip or pjsip?, etc, queue configurations, etc.

Thanks


> Error saving agent on queue_log on pickup calls with * 8
> --------------------------------------------------------
>
>                 Key: ASTERISK-28275
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-28275
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue
>    Affects Versions: 13.24.1
>         Environment: UBUNTU SERVER 14.04
>            Reporter: Francisco Pessoa
>            Assignee: Francisco Pessoa
>         Attachments: Captura de tela de 2019-02-06 20-55-48.png
>
>
> In calls pulled with the * 8 function, the agent record in queue_log is as the extension that was calling and not the one that pulled the call.
> ex:
> Extension 3050 is ringing
> Extension 5000 pulls the call * 8
> the agent record in queue_log shows that extension 3050 has answered the call.



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