[asterisk-bugs] [JIRA] (ASTERISK-28275) Error saving agent on queue_log on pickup calls with * 8

Asterisk Team (JIRA) noreply at issues.asterisk.org
Wed Feb 6 17:50:47 CST 2019


    [ https://issues.asterisk.org/jira/browse/ASTERISK-28275?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=246162#comment-246162 ] 

Asterisk Team commented on ASTERISK-28275:
------------------------------------------

Thanks for creating a report! The issue has entered the triage process. That means the issue will wait in this status until a Bug Marshal has an opportunity to review the issue. Once the issue has been reviewed you will receive comments regarding the next steps towards resolution.

A good first step is for you to review the [Asterisk Issue Guidelines|https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines] if you haven't already. The guidelines detail what is expected from an Asterisk issue report.

Then, if you are submitting a patch, please review the [Patch Contribution Process|https://wiki.asterisk.org/wiki/display/AST/Patch+Contribution+Process].

Please note that once your issue enters an open state it has been accepted. As Asterisk is an open source project there is no guarantee or timeframe on when your issue will be looked into. If you need expedient resolution you will need to find and pay a suitable developer. Asking for an update on your issue will not yield any progress on it and will not result in a response. All updates are posted to the issue when they occur.

> Error saving agent on queue_log on pickup calls with * 8
> --------------------------------------------------------
>
>                 Key: ASTERISK-28275
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-28275
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue
>    Affects Versions: 13.24.1
>         Environment: UBUNTU SERVER 14.04
>            Reporter: Francisco Pessoa
>
> In calls pulled with the * 8 function, the agent record in queue_log is as the extension that was calling and not the one that pulled the call.
> ex:
> Extension 3050 is ringing
> Extension 5000 pulls the call * 8
> the agent record in queue_log shows that extension 3050 has answered the call.



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