[asterisk-bugs] [JIRA] (ASTERISK-28669) Device states lost when sip reload

Kevin Harwell (JIRA) noreply at issues.asterisk.org
Tue Dec 24 13:14:25 CST 2019


    [ https://issues.asterisk.org/jira/browse/ASTERISK-28669?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=249170#comment-249170 ] 

Kevin Harwell commented on ASTERISK-28669:
------------------------------------------

So far I have been unable to reproduce. What's the output of the following:
{noformat}
*CLI> core show version
{noformat}
Here's the basic steps I took. Please verify if this sounds correct:

1. Bob is a queue agent
2. Alice calls into queue, which rings Bob (state=ringing)
3. Bob answers (state=InUse)
4. Alice puts Bob on hold (appears to be what is happening from the log?)
5. Charlie calls into queue, which rings Bob (state=InUse&Ringing)
6. A "sip reload" is issued from the CLI
7. Bob is still on hold from Alice, and being rung by Charlie

On step #7 for me Bob's state is still equal to "InUse&Ringing", and has not changed after the reload.

> Device states lost when sip reload
> ----------------------------------
>
>                 Key: ASTERISK-28669
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-28669
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Channels/chan_sip/General
>    Affects Versions: 13.26.0, GIT, 16.6.0
>            Reporter: cagdas kopuz
>            Assignee: Unassigned
>         Attachments: asterisk logs.txt, realtime.txt
>
>
> Device states of agent lost when sip reload and after second call came same agent. After that, agent status forgot first call state and turn to second call's state. But first call still same states. By the way, queues' member states also changed. Log is attached.



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