[asterisk-bugs] [JIRA] (ASTERISK-18707) QueueSummary event returns incorrect LoggedIn value

[Sean Bright (JIRA)]

     [ https://issues.asterisk.org/jira/browse/ASTERISK-18707?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Sean Bright closed ASTERISK-18707.
----------------------------------

    Resolution: Not A Bug

Members that are Unavailable or Invalid are not counted. This is intentional.

> QueueSummary event returns incorrect LoggedIn value
> ---------------------------------------------------
>
>                 Key: ASTERISK-18707
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-18707
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue
>    Affects Versions: 1.8.7.0, 13.18.4
>         Environment: Asterisk 1.8.7.0
> Realtime Queue
> Member logs in dynamically into Queue
>            Reporter: Sam
>
> Guide me if I am missing something as this is the first time I have been submitting a bug report.
> I have been using realtime queue and making members logged into queue dynamically (AddQueueMember, RemoveQueueMember).
> I dynamically added two members, 2 from location SIP/1112(X-lite) and 3 from location SIP/1111(X-lite), into Queue 1.
> Now when I performed couple of actions for AMI, I found some inconsistency in information received in Responses.
> Output of my test
> =========================================
> [1] QueueStatus
> action: queuestatus
> queue: 1
> Response: Success
> Message: Queue status will follow
> Event: QueueParams
> Queue: 1
> Max: 0
> Strategy: ringall
> Calls: 0
> Holdtime: 2
> TalkTime: 26
> Completed: 20
> Abandoned: 3
> ServiceLevel: 0
> ServicelevelPerf: 0.0
> Weight: 0
> Event: QueueMember
> Queue: 1
> Name: 2
> Location: SIP/1112
> Membership: dynamic
> Penalty: 1
> CallsTaken: 16
> LastCall: 1318251310
> Status: 1
> Paused: 0
> Event: QueueMember
> Queue: 1
> Name: 3
> Location: SIP/1111
> Membership: dynamic
> Penalty: 2
> CallsTaken: 0
> LastCall: 0
> Status: 5
> Paused: 0
> Event: QueueStatusComplete
> -------------------------------
> [2]QueueSummary
> action: queuesummary
> queue: 1
> Response: Success
> Message: Queue summary will follow
> Event: QueueSummary
> Queue: 1
> LoggedIn: 1
> Available: 1
> Callers: 0
> HoldTime: 2
> TalkTime: 26
> LongestHoldTime: 0
> Event: QueueSummaryComplete
> -------------------------------
> [3]CLI: Queue Show
> 10:35:00DEMO*> queue show 1
> 1 has 0 calls (max unlimited) in 'ringall' strategy (2s holdtime, 26s
> talktime), W:0, C:20, A:3, SL:0.0% within 0s
> Members:
> 2 (SIP/1112) with penalty 1 (dynamic) (Not in use) has taken 16 calls (last
> was 58190 secs ago)
> 3 (SIP/1111) with penalty 2 (dynamic) (Unavailable) has taken no calls yet
> No Callers
> =========================================
> Here Response for action 'Queuestatus' shows 2 members logged in(Event:
> QueueMember) for Queue 1, whereas action 'Queuesummary' shows just 1(Event:
> QueueSummary Queue: 1 LoggedIn: 1 ...)
> When I had fired the actions on AMI, the system on which 3 (SIP/1111) was running was down.



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