[asterisk-bugs] [JIRA] (ASTERISK-28376) After changing parameter "media_address" in sip.conf to any valid IP, we are getting one way or no voice issues on few calls. Sometimes voice passes successfully, we would like to know why this is happening and resolution for same.

Malcolm Davenport (JIRA) noreply at issues.asterisk.org
Tue Apr 9 08:50:47 CDT 2019


    [ https://issues.asterisk.org/jira/browse/ASTERISK-28376?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=246834#comment-246834 ] 

Malcolm Davenport commented on ASTERISK-28376:
----------------------------------------------

We appreciate the difficulties you are facing, however this does not appear to be a bug report and your request or comments would be better served in a different forum.

The Asterisk community provides support over IRC, mailing lists, and forums as described at http://asterisk.org/community. The Asterisk issue tracker is used specifically to track issues concerning bugs and documentation errors.

Please see the Asterisk Issue Guidelines [1] for instruction on the intended use of the Asterisk issue tracker.

Thanks!

[1] https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines



> After changing parameter "media_address" in sip.conf to any valid IP, we are getting one way or no voice issues on few calls. Sometimes voice passes successfully, we would like to know why this is happening and resolution for same.
> ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
>
>                 Key: ASTERISK-28376
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-28376
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Resources/res_pjsip_sdp_rtp, Sounds
>    Affects Versions: 15.6.2, 16.3.0
>         Environment: Centos 7
>            Reporter: Mukesh Tilwani
>
> Dear Team,
> We have installed Asterisk 15 and other varients those support media_address parameter in sip.conf. The description in sip.conf says that it only changing the broadcast of media_address but when we put any valid IPv4 address, we are facing one way or no audio issues. At time it works, like out of 10 calls 2 calls working properly, but majorly its failure. We would like to know why changing media_address parameter works for few calls and why not for others.
> Your immidiate support will be apreciated.
> regards,
> mt



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