[asterisk-bugs] [JIRA] (ASTERISK-28376) After changing parameter "media_address" in sip.conf to any valid IP, we are getting one way or no voice issues on few calls. Sometimes voice passes successfully, we would like to know why this is happening and resolution for same.

[Asterisk Team (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-28376?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=246833#comment-246833 ] 

Asterisk Team commented on ASTERISK-28376:
------------------------------------------

Thanks for creating a report! The issue has entered the triage process. That means the issue will wait in this status until a Bug Marshal has an opportunity to review the issue. Once the issue has been reviewed you will receive comments regarding the next steps towards resolution.

A good first step is for you to review the [Asterisk Issue Guidelines|https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines] if you haven't already. The guidelines detail what is expected from an Asterisk issue report.

Then, if you are submitting a patch, please review the [Patch Contribution Process|https://wiki.asterisk.org/wiki/display/AST/Patch+Contribution+Process].

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> After changing parameter "media_address" in sip.conf to any valid IP, we are getting one way or no voice issues on few calls. Sometimes voice passes successfully, we would like to know why this is happening and resolution for same.
> ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
>
>                 Key: ASTERISK-28376
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-28376
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Resources/res_pjsip_sdp_rtp, Sounds
>    Affects Versions: 15.6.2, 16.3.0
>         Environment: Centos 7
>            Reporter: Mukesh Tilwani
>
> Dear Team,
> We have installed Asterisk 15 and other varients those support media_address parameter in sip.conf. The description in sip.conf says that it only changing the broadcast of media_address but when we put any valid IPv4 address, we are facing one way or no audio issues. At time it works, like out of 10 calls 2 calls working properly, but majorly its failure. We would like to know why changing media_address parameter works for few calls and why not for others.
> Your immidiate support will be apreciated.
> regards,
> mt



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