[asterisk-bugs] [JIRA] (ASTERISK-28356) app_queue: set ringinuse for realtime member not working

[Chris Savinovich (JIRA)]

     [ https://issues.asterisk.org/jira/browse/ASTERISK-28356?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Chris Savinovich updated ASTERISK-28356:
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    Assignee: Michael  (was: Unassigned)
      Status: Waiting for Feedback  (was: Triage)

Please go over my message and provide us with the items we requested.  You have not sent us yet how you configure your endpoints in pjsip, and you have not sent us the contents of the queue table, if you define your queue in realtime or in queue.conf. Again I don't see how the agents login to the queue.
Thanks
C. Savinovich


> app_queue: set ringinuse for realtime member not working
> --------------------------------------------------------
>
>                 Key: ASTERISK-28356
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-28356
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue
>    Affects Versions: 16.2.0
>         Environment: debian 9 amd64
> asterisk v16.2.0
> using pjsip
> mysql ODBC 
>            Reporter: Michael
>            Assignee: Michael
>            Severity: Minor
>              Labels: pjsip
>
> when changing the ringinuse option for a queue member added via realtime sql, failure occures.
> *CLI>queue show techsupport
> techsupport has 0 calls (max unlimited) in 'ringall' strategy (0s holdtime, 0s talktime), W:0, C:0, A:0, SL:0.0%, SL2:0.0% within 0s
>    Members: 
>       Mike (PJSIP/52501) (ringinuse enabled) (dynamic) (Not in use) has taken no calls yet
>       Mike (PJSIP/5250) (ringinuse enabled) (realtime) (Not in use) has taken no calls yet
>    No Callers
> *CLI>queue set ringinuse no on PJSIP/52501 in techsupport
> Set ringinuse on interface 'PJSIP/52501' from queue 'techsupport'
> *CLI>queue set ringinuse no on PJSIP/5250 in techsupport
> Set ringinuse on interface 'PJSIP/5250' from queue 'techsupport'
> [Mar 27 16:49:49] WARNING[19466]: res_odbc.c:439 ast_odbc_print_errors: SQL Prepare returned an error: 42000: [MySQL][ODBC 8.0(a) Driver][mysqld-5.5.5-10.1.37-MariaDB-0+deb9u1]You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near 'WHERE uniqueid=?' at line 1
> [Mar 27 16:49:49] WARNING[19466]: res_config_odbc.c:122 custom_prepare: SQL Prepare failed! [UPDATE queue_members SET  WHERE uniqueid=?]
> [Mar 27 16:49:49] WARNING[19466]: res_odbc.c:439 ast_odbc_print_errors: SQL Prepare returned an error: 42000: [MySQL][ODBC 8.0(a) Driver][mysqld-5.5.5-10.1.37-MariaDB-0+deb9u1]You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near 'WHERE uniqueid=?' at line 1
> [Mar 27 16:49:49] WARNING[19466]: res_config_odbc.c:122 custom_prepare: SQL Prepare failed! [UPDATE queue_members SET  WHERE uniqueid=?]



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