[asterisk-bugs] [JIRA] (ASTERISK-28069) Dropping CDRs records with local languages

[Joshua C. Colp (JIRA)]

     [ https://issues.asterisk.org/jira/browse/ASTERISK-28069?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Joshua C. Colp updated ASTERISK-28069:
--------------------------------------

    Severity: Minor  (was: Major)

> Dropping CDRs records with local languages 
> -------------------------------------------
>
>                 Key: ASTERISK-28069
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-28069
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: CDR/cdr_pgsql
>    Affects Versions: 13.19.0, 13.23.0, 13.23.1
>         Environment: Debian 3.16.51-2
> psql (PostgreSQL) 9.4.15
>            Reporter: Kirill Nikitin
>            Severity: Minor
>
> If in CDR record appears local language Asterisk may corrupt data and fail to write them in database.
> How to reproduce:
> 1. Create context in extensions in the database with some line in local language.
> Encoding of database must be UTF-8.
> Example (with Russian):
> 173705
> text-machine	dbd54025c33844fbe672835e5960c0b7	NoOp	------------- Text Machine -------------	
> 1
> 173706
> text-machine	dbd54025c33844fbe672835e5960c0b7	Answer		
> 2
> 173707
> text-machine	dbd54025c33844fbe672835e5960c0b7	Hangup		
> 9
> 173708
> text-machine	dbd54025c33844fbe672835e5960c0b7	AGI	say.php,"Уважаемый Иванов Иван Иванович"	
> 3
> 173709
> text-machine	dbd54025c33844fbe672835e5960c0b7	AGI	say.php,"приглашаем вас пройти профосмотр первого августа"	
> 4
> 173710
> text-machine	dbd54025c33844fbe672835e5960c0b7	AGI	say.php,"по адресу улица казахстанская, дом номер один, кабинет номер двадцать"	
> 5
> 173711
> text-machine	dbd54025c33844fbe672835e5960c0b7	AGI	say.php,"При себе иметь удостоверение личности"	
> 6
> 173712
> text-machine	dbd54025c33844fbe672835e5960c0b7	Wait	5	
> 7
> Since database accept this no special characters in that context exists.
> Initiate a call and drop a call to force asterisk write Russian characters in lastapp field in CDR.
> You will receive:
> [2018-09-18 19:15:04] ERROR[10904]: cdr_pgsql.c:439 pgsql_log: Failed to insert call detail record into database!
> [2018-09-18 19:15:04] ERROR[10904]: cdr_pgsql.c:440 pgsql_log: Reason: ERROR:  invalid byte sequence for encoding "UTF8": 0xd0 0x20
> [2018-09-18 19:15:04] ERROR[10904]: cdr_pgsql.c:441 pgsql_log: Connection may have been lost... attempting to reconnect.
> [2018-09-18 19:15:04] ERROR[10904]: cdr_pgsql.c:444 pgsql_log: Connection reestablished.
> [2018-09-18 19:15:04] ERROR[10904]: cdr_pgsql.c:452 pgsql_log: HARD ERROR!  Attempted reconnection failed.  DROPPING CALL RECORD!
> [2018-09-18 19:15:04] ERROR[10904]: cdr_pgsql.c:453 pgsql_log: Reason: ERROR:  invalid byte sequence for encoding "UTF8": 0xd0 0x20
> Since CDR and context are in the same database - I think this is not database locale settings.
> We test it on different 13.XX versions
> We test in on PostgreSQL 9.4.XX and 9.6.XX
> Byte sequence in error message varies a little, but first byte always 0xd0



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