[asterisk-bugs] [JIRA] (ASTERISK-28040) "dialplan reload" is removing minus symbol from hints

[Daniel Zanutti (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-28040?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=244760#comment-244760 ] 

Daniel Zanutti edited comment on ASTERISK-28040 at 9/11/18 8:26 AM:
--------------------------------------------------------------------

Here is my phone at sip.conf:

{noformat}
[customer-115]
type=friend
host=dynamic
nat=force_rport,comedia
secret=123456
context=local-context
callerid="Customer"<1122222222>
disallow=all
allow=g722
allow=g729
allow=gsm
allow=alaw
allow=ulaw
namedcallgroup=37
namedpickupgroup=37
callcounter=yes
session-timers=accept
allowsubscribe=yes
subscribecontext=local-subscribe
accountcode=18,customer-115
{noformat}

This is the HINT context at extensions.conf:
{noformat}
[local-subscribe]
exten => _[a-z].,hint,SIP/${EXTEN}
{noformat}

Console:
{noformat}
Connected to Asterisk 13.23.0 currently running on pabx (pid = 1510)
pabx*CLI> core show hints

    -= Registered Asterisk Dial Plan Hints =-
customer-115 at local-su: SIP/customer-115       State:Idle            Presence:not_set         Watchers  1
_[a-z]. at local-subscr: SIP/${EXTEN}          State:Unavailable     Presence:                Watchers  0
----------------
- 2 hints registered

pabx*CLI> dialplan reload
Dialplan reloaded.

pabx*CLI> core show hints

    -= Registered Asterisk Dial Plan Hints =-
customer115 at local-sub: SIP/customer115        State:Idle            Presence:not_set         Watchers  1
_[a-z]. at local-subscr: SIP/${EXTEN}          State:Unavailable     Presence:                Watchers  0
----------------
- 2 hints registered
pabx*CLI>
{noformat}

I tested with Grandstream and Yealink to ask for presence, problem affected both.

Do you want me to provide an environment for the problem?



was (Author: danielzt):
Here is my phone at sip.conf:

[customer-115]
type=friend
host=dynamic
nat=force_rport,comedia
secret=123456
context=local-context
callerid="Customer"<1122222222>
disallow=all
allow=g722
allow=g729
allow=gsm
allow=alaw
allow=ulaw
namedcallgroup=37
namedpickupgroup=37
callcounter=yes
session-timers=accept
allowsubscribe=yes
subscribecontext=local-subscribe
accountcode=18,customer-115

This is the HINT context at extensions.conf
[local-subscribe]
exten => _[a-z].,hint,SIP/${EXTEN}

Console:
Connected to Asterisk 13.23.0 currently running on pabx (pid = 1510)
pabx*CLI> core show hints

    -= Registered Asterisk Dial Plan Hints =-
customer-115 at local-su: SIP/customer-115       State:Idle            Presence:not_set         Watchers  1
_[a-z]. at local-subscr: SIP/${EXTEN}          State:Unavailable     Presence:                Watchers  0
----------------
- 2 hints registered

pabx*CLI> dialplan reload
Dialplan reloaded.

pabx*CLI> core show hints

    -= Registered Asterisk Dial Plan Hints =-
customer115 at local-sub: SIP/customer115        State:Idle            Presence:not_set         Watchers  1
_[a-z]. at local-subscr: SIP/${EXTEN}          State:Unavailable     Presence:                Watchers  0
----------------
- 2 hints registered
pabx*CLI>

I tested with Grandstream and Yealink to ask for presence, problem affected both.

Do you want me to provide an environment for the problem?


> "dialplan reload" is removing minus symbol from hints
> -----------------------------------------------------
>
>                 Key: ASTERISK-28040
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-28040
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Channels/General
>    Affects Versions: 13.22.0
>         Environment: Using debian but should happen on any OS
>            Reporter: Daniel Zanutti
>            Assignee: Unassigned
>            Severity: Minor
>
> Summary: When we do "dialplan reload", asterisk removes the minus symbol "-" from all hints.
> We are using the minus symbol "-" to differentiate customers on our PBX. So customerA has extension "customerA-100" and customer B has extension "customerB-100", this way we can have same extension number to different customers. Hints are being used to track presense and inform BLF.
> This works fine until we do a "dialplan reload" command. When this is done, all minus symbols are removed from hints.
> Sample:
> Before command:
> {noformat}
> pabx*CLI> core show hints
>     -= Registered Asterisk Dial Plan Hints =-
> customer-112 at local-su: SIP/customer-112       State:Idle            Presence:not_set         Watchers  1
> customer-116 at local-su: SIP/customer-116       State:Idle            Presence:not_set         Watchers  1
> customer-100 at local-su: SIP/customer-100       State:Idle            Presence:not_set         Watchers  1
> customer-102 at local-su: SIP/customer-102       State:Idle            Presence:not_set         Watchers  1
> customer-103 at local-su: SIP/customer-103       State:Idle            Presence:not_set         Watchers  1
> customer-105 at local-su: SIP/customer-105       State:Idle            Presence:not_set         Watchers  1
> {noformat}
> After issuing "dialplan reload":
> {noformat}
> pabx*CLI> core show hints
>     -= Registered Asterisk Dial Plan Hints =-
> customer116 at local-sub: SIP/customer116        State:Idle            Presence:not_set         Watchers  1
> customer112 at local-sub: SIP/customer112        State:InUse           Presence:not_set         Watchers  1
> customer105 at local-sub: SIP/customer105        State:Idle            Presence:not_set         Watchers  1
> customer100 at local-sub: SIP/customer100        State:Idle            Presence:not_set         Watchers  1
> customer103 at local-sub: SIP/customer103        State:Idle            Presence:not_set         Watchers  1
> customer102 at local-sub: SIP/customer102        State:Idle            Presence:not_set         Watchers  1
> {noformat}
> This is only solved after asterisk restart. The problem always happens so it's very easy to reproduce.



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