[asterisk-bugs] [JIRA] (ASTERISK-28040) "dialplan reload" is removing minus symbol from hints

[Daniel Zanutti (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-28040?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=244715#comment-244715 ] 

Daniel Zanutti commented on ASTERISK-28040:
-------------------------------------------

Everything else works fine after dialplan or core reload, just HINTS are affected in this case.
So presence and phone status doesn't work anymore.
Checked "sip show peers", all endpoints are fine.


> "dialplan reload" is removing minus symbol from hints
> -----------------------------------------------------
>
>                 Key: ASTERISK-28040
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-28040
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Channels/General
>    Affects Versions: 13.22.0
>         Environment: Using debian but should happen on any OS
>            Reporter: Daniel Zanutti
>            Severity: Minor
>
> Summary: When we do "dialplan reload", asterisk removes the minus symbol "-" from all hints.
> We are using the minus symbol "-" to differentiate customers on our PBX. So customerA has extension "customerA-100" and customer B has extension "customerB-100", this way we can have same extension number to different customers. Hints are being used to track presense and inform BLF.
> This works fine until we do a "dialplan reload" command. When this is done, all minus symbols are removed from hints.
> Sample:
> Before command:
> {noformat}
> pabx*CLI> core show hints
>     -= Registered Asterisk Dial Plan Hints =-
> customer-112 at local-su: SIP/customer-112       State:Idle            Presence:not_set         Watchers  1
> customer-116 at local-su: SIP/customer-116       State:Idle            Presence:not_set         Watchers  1
> customer-100 at local-su: SIP/customer-100       State:Idle            Presence:not_set         Watchers  1
> customer-102 at local-su: SIP/customer-102       State:Idle            Presence:not_set         Watchers  1
> customer-103 at local-su: SIP/customer-103       State:Idle            Presence:not_set         Watchers  1
> customer-105 at local-su: SIP/customer-105       State:Idle            Presence:not_set         Watchers  1
> {noformat}
> After issuing "dialplan reload":
> {noformat}
> pabx*CLI> core show hints
>     -= Registered Asterisk Dial Plan Hints =-
> customer116 at local-sub: SIP/customer116        State:Idle            Presence:not_set         Watchers  1
> customer112 at local-sub: SIP/customer112        State:InUse           Presence:not_set         Watchers  1
> customer105 at local-sub: SIP/customer105        State:Idle            Presence:not_set         Watchers  1
> customer100 at local-sub: SIP/customer100        State:Idle            Presence:not_set         Watchers  1
> customer103 at local-sub: SIP/customer103        State:Idle            Presence:not_set         Watchers  1
> customer102 at local-sub: SIP/customer102        State:Idle            Presence:not_set         Watchers  1
> {noformat}
> This is only solved after asterisk restart. The problem always happens so it's very easy to reproduce.



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