[asterisk-bugs] [JIRA] (ASTERISK-28040) "dialplan reload" is removing minus symbol from hints

[Asterisk Team (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-28040?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=244707#comment-244707 ] 

Asterisk Team commented on ASTERISK-28040:
------------------------------------------

Thanks for creating a report! The issue has entered the triage process. That means the issue will wait in this status until a Bug Marshal has an opportunity to review the issue. Once the issue has been reviewed you will receive comments regarding the next steps towards resolution.

A good first step is for you to review the [Asterisk Issue Guidelines|https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines] if you haven't already. The guidelines detail what is expected from an Asterisk issue report.

Then, if you are submitting a patch, please review the [Patch Contribution Process|https://wiki.asterisk.org/wiki/display/AST/Patch+Contribution+Process].

> "dialplan reload" is removing minus symbol from hints
> -----------------------------------------------------
>
>                 Key: ASTERISK-28040
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-28040
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Channels/General
>    Affects Versions: 13.22.0
>         Environment: Using debian but should happen on any OS
>            Reporter: Daniel Zanutti
>
> Summary: When we do "dialplan reload", asterisk removes the minus symbol "-" from all hints.
> We are using the minus symbol "-" to differentiate customers on our PBX. So customerA has extension "customerA-100" and customer B has extension "customerB-100", this way we can have same extension number to different customers. Hints are being used to track presense and inform BLF.
> This works fine until we do a "dialplan reload" command. When this is done, all minus symbols are removed from hints.
> Sample:
> Before command:
> pabx*CLI> core show hints
>     -= Registered Asterisk Dial Plan Hints =-
> customer-112 at local-su: SIP/customer-112       State:Idle            Presence:not_set         Watchers  1
> customer-116 at local-su: SIP/customer-116       State:Idle            Presence:not_set         Watchers  1
> customer-100 at local-su: SIP/customer-100       State:Idle            Presence:not_set         Watchers  1
> customer-102 at local-su: SIP/customer-102       State:Idle            Presence:not_set         Watchers  1
> customer-103 at local-su: SIP/customer-103       State:Idle            Presence:not_set         Watchers  1
> customer-105 at local-su: SIP/customer-105       State:Idle            Presence:not_set         Watchers  1
> After issuing "dialplan reload":
> pabx*CLI> core show hints
>     -= Registered Asterisk Dial Plan Hints =-
> customer116 at local-sub: SIP/customer116        State:Idle            Presence:not_set         Watchers  1
> customer112 at local-sub: SIP/customer112        State:InUse           Presence:not_set         Watchers  1
> customer105 at local-sub: SIP/customer105        State:Idle            Presence:not_set         Watchers  1
> customer100 at local-sub: SIP/customer100        State:Idle            Presence:not_set         Watchers  1
> customer103 at local-sub: SIP/customer103        State:Idle            Presence:not_set         Watchers  1
> customer102 at local-sub: SIP/customer102        State:Idle            Presence:not_set         Watchers  1
> This is only solved after asterisk restart. The problem always happens so it's very easy to reproduce.



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