[asterisk-bugs] [JIRA] (ASTERISK-28040) "dialplan reload" is removing minus symbol from hints

[Daniel Zanutti (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-28040?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=245069#comment-245069 ] 

Daniel Zanutti commented on ASTERISK-28040:
-------------------------------------------

I tested again, problem persists. I'll attach sample environment.

{noformat}
plat*CLI> sip show subscriptions
Peer             User             Call ID          Extension        Last state     Type            Mailbox    Expiry
177.139.91.172   100              883460539-5062-  cliente-100 at loc  Unavailable    dialog-info+xml <none>     003600
177.139.91.172   100              1313622682-5062  cliente-101 at loc  Unavailable    dialog-info+xml <none>     003600
3 active SIP subscriptions

plat*CLI> core show hints
    -= Registered Asterisk Dial Plan Hints =-
cliente-10 at local-sub: SIP/cliente-10        State:Unavailable     Presence:not_set         Watchers  1
cliente-101 at local-su: SIP/cliente-101       State:Unavailable     Presence:not_set         Watchers  1
cliente-100 at local-su: SIP/cliente-100       State:Unavailable     Presence:not_set         Watchers  1
_[a-z]. at local-subscr: SIP/${EXTEN}          State:Unavailable     Presence:                Watchers  0
----------------
- 4 hints registered
{noformat}

Then I did "dialplan reload" and hints has changed:

{noformat}
plat*CLI> dialplan reload
Dialplan reloaded.
plat*CLI> core show hints

    -= Registered Asterisk Dial Plan Hints =-
cliente10 at local-subs: SIP/cliente10         State:Unavailable     Presence:not_set         Watchers  1
_[a-z]. at local-subscr: SIP/${EXTEN}          State:Unavailable     Presence:                Watchers  0
cliente100 at local-sub: SIP/cliente100        State:Unavailable     Presence:not_set         Watchers  1
cliente101 at local-sub: SIP/cliente101        State:Unavailable     Presence:not_set         Watchers  1
----------------
{noformat}

To reproduce the problem:
1) Register account "cliente-100"
2) Configure BLF to get information of account "cliente-101"
3) Do a core show hints
4) Confirm hint is "cliente-101"
5) Do a "dialplan reload"
6) Do a "core show hints" to confirm hint changed to "cliente101"
7) BLF will not work anymore to account cliente-101 (and probably all other hint related features)

2 accounts
"cliente-100" and "cliente-101", both with password "123".

* Hint "cliente-101" is being created dynamically.


> "dialplan reload" is removing minus symbol from hints
> -----------------------------------------------------
>
>                 Key: ASTERISK-28040
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-28040
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Channels/General
>    Affects Versions: 13.22.0
>         Environment: Using debian but should happen on any OS
>            Reporter: Daniel Zanutti
>            Severity: Minor
>
> Summary: When we do "dialplan reload", asterisk removes the minus symbol "-" from all hints.
> We are using the minus symbol "-" to differentiate customers on our PBX. So customerA has extension "customerA-100" and customer B has extension "customerB-100", this way we can have same extension number to different customers. Hints are being used to track presense and inform BLF.
> This works fine until we do a "dialplan reload" command. When this is done, all minus symbols are removed from hints.
> Sample:
> Before command:
> {noformat}
> pabx*CLI> core show hints
>     -= Registered Asterisk Dial Plan Hints =-
> customer-112 at local-su: SIP/customer-112       State:Idle            Presence:not_set         Watchers  1
> customer-116 at local-su: SIP/customer-116       State:Idle            Presence:not_set         Watchers  1
> customer-100 at local-su: SIP/customer-100       State:Idle            Presence:not_set         Watchers  1
> customer-102 at local-su: SIP/customer-102       State:Idle            Presence:not_set         Watchers  1
> customer-103 at local-su: SIP/customer-103       State:Idle            Presence:not_set         Watchers  1
> customer-105 at local-su: SIP/customer-105       State:Idle            Presence:not_set         Watchers  1
> {noformat}
> After issuing "dialplan reload":
> {noformat}
> pabx*CLI> core show hints
>     -= Registered Asterisk Dial Plan Hints =-
> customer116 at local-sub: SIP/customer116        State:Idle            Presence:not_set         Watchers  1
> customer112 at local-sub: SIP/customer112        State:InUse           Presence:not_set         Watchers  1
> customer105 at local-sub: SIP/customer105        State:Idle            Presence:not_set         Watchers  1
> customer100 at local-sub: SIP/customer100        State:Idle            Presence:not_set         Watchers  1
> customer103 at local-sub: SIP/customer103        State:Idle            Presence:not_set         Watchers  1
> customer102 at local-sub: SIP/customer102        State:Idle            Presence:not_set         Watchers  1
> {noformat}
> This is only solved after asterisk restart. The problem always happens so it's very easy to reproduce.



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