[asterisk-bugs] [JIRA] (ASTERISK-27766) The voice recording problem of the call that comes from queue during transmitting

[Joshua Colp (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-27766?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=242809#comment-242809 ] 

Joshua Colp commented on ASTERISK-27766:
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Thank you for taking the time to report this bug and helping to make Asterisk better. Unfortunately, we cannot work on this bug because your description did not include enough information. Please read over the Asterisk Issue Guidelines [1] which discusses the information necessary for your issue to be resolved and the format that information needs to be in. We would be grateful if you would then provide a more complete description of the problem. At a minimum, we need:

1. The specific steps or actions you took that caused you to encounter the problem.
2. The behavior you expected and the location of documentation that led you to that expectation.
3. The behavior you actually encountered.

To demonstrate the issue in detail, please include Asterisk log files generated per the instructions on the wiki [2]. If applicable, please ensure that protocol-level trace debugging is enabled, e.g., 'sip set debug on' if the issue involves chan_sip, and configuration information such as dialplan and channel configuration.

Thanks!

[1] https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines

[2] https://wiki.asterisk.org/wiki/display/AST/Collecting+Debug+Information





> The voice recording problem of the call that comes from queue during transmitting
> ---------------------------------------------------------------------------------
>
>                 Key: ASTERISK-27766
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-27766
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_mixmonitor
>    Affects Versions: 13.2.0
>            Reporter: Mesut
>         Attachments: debug_log_123456.txt
>
>
> Hi,
> I have a problem that i can't solve for a long time. Voice record is not handed after transmitting call (as in below scenario). After transmitting call voice record should continue, as a result channel is open. There is no problem if i transmit with "features.conf/atxfer => *2" code then record continues. I guess a patch for MixMonitor can be made. 
> I am waiting your supports for this issue. Thank You..
> Scenario;
> Voip Trunk -> Queue 630 -> Extension 800 -> Attended transfer Extension 801
> Result;
> Voip Trunk -> Extension 800 = Record OK
> Extension 800 -> Extension 801 = Record OK
> Voip Trunk -> Extension 801 = No Record



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