[asterisk-bugs] [JIRA] (ASTERISK-27774) res_musiconhold: Music on hold restarts after every announcement
lvl (JIRA)
noreply at issues.asterisk.org
Mon Mar 26 09:59:39 CDT 2018
[ https://issues.asterisk.org/jira/browse/ASTERISK-27774?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=242806#comment-242806 ]
lvl commented on ASTERISK-27774:
--------------------------------
I just tested it on Asterisk 15.3.0, the behavior is the same with a musiconhold class defined in musiconhold.conf
FYI, the verbose log:
{code}
-- Stopped music on hold on PJSIP/proxy-00000000
-- Playing periodic announcement
-- <PJSIP/proxy-00000000> Playing '/var/prompts/announcement.slin16' (language 'nl')
-- Started music on hold, class 'blah', on channel 'PJSIP/proxy-00000000'
-- Stopped music on hold on PJSIP/proxy-00000000
-- Playing periodic announcement
-- <PJSIP/proxy-00000000> Playing '/var/prompts/announcement.slin16' (language 'nl')
-- Started music on hold, class 'blah', on channel 'PJSIP/proxy-00000000'
-- Stopped music on hold on PJSIP/proxy-00000000
-- Playing periodic announcement
-- <PJSIP/proxy-00000000> Playing '/var/prompts/announcement.slin16' (language 'nl')
-- Started music on hold, class 'blah', on channel 'PJSIP/proxy-00000000'
{code}
The musiconhold starts from the beginning of the file after each "Started music on hold" log line.
> res_musiconhold: Music on hold restarts after every announcement
> ----------------------------------------------------------------
>
> Key: ASTERISK-27774
> URL: https://issues.asterisk.org/jira/browse/ASTERISK-27774
> Project: Asterisk
> Issue Type: Bug
> Security Level: None
> Components: Resources/res_musiconhold
> Affects Versions: 15.3.0
> Reporter: lvl
> Assignee: lvl
>
> The fix for ASTERISK-24329 is causing a regression during "regular" music on hold behavior.
> Imagine a simple musiconhold setup, configured via realtime.
> {code}
> +--------+-------+------------------------+-------+
> | name | mode | directory | sort |
> +--------+-------+------------------------+-------+
> | 82497 | files | /ext/moh/82497 | alpha |
> {code}
> In /ext/moh/82497 are one or more audio files with a length of around 3 minutes. If a queue is configured with a periodic announcement every 30 seconds, the following will occur:
> * Caller hears music on hold file #1, playing from the beginning
> * After 30 seconds, the caller will hear the announcement
> * Caller hears music on hold file #1, playing from the beginning
> * After 30 seconds, the caller will hear the announcement
> * ...
> E.g., if the periodic announcement is made every 30 seconds the caller will only ever hear the first 30 seconds of music on hold over and over again.
> I don't fully understand the issue reported in ASTERISK-24329, but if this new behavior is indeed desirable in some cases I think it should be made configurable with the default behavior reverted back to how it was in 15.2.
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