[asterisk-bugs] [JIRA] (ASTERISK-27753) Asterisk exits while processing calls

[Joshua Colp (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-27753?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=242804#comment-242804 ] 

Joshua Colp commented on ASTERISK-27753:
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Thank you for taking the time to report this bug and helping to make Asterisk better. Unfortunately, we cannot work on this bug because your description did not include enough information. Please read over the Asterisk Issue Guidelines [1] which discusses the information necessary for your issue to be resolved and the format that information needs to be in. We would be grateful if you would then provide a more complete description of the problem. At a minimum, we need:

1. The specific steps or actions you took that caused you to encounter the problem.
2. The behavior you expected and the location of documentation that led you to that expectation.
3. The behavior you actually encountered.

To demonstrate the issue in detail, please include Asterisk log files generated per the instructions on the wiki [2]. If applicable, please ensure that protocol-level trace debugging is enabled, e.g., 'sip set debug on' if the issue involves chan_sip, and configuration information such as dialplan and channel configuration.

Thanks!

[1] https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines

[2] https://wiki.asterisk.org/wiki/display/AST/Collecting+Debug+Information

In this specific case we need to know what was going on at the time and how Asterisk is being used.

> Asterisk exits while processing calls
> -------------------------------------
>
>                 Key: ASTERISK-27753
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-27753
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: General
>    Affects Versions: 13.19.0
>         Environment: Debian Stretch. Asterisk compiled from source
>            Reporter: Olivier Krief
>         Attachments: core-brief.txt, core-full.txt, core-locks.txt, core-thread1.txt
>
>
> From time to time (once every two months or so), Asterisk exits with segfault without prior error message.
> 4 months ago, we updated our settings to get a core file generated on such exit.
> I used ast_coredumper to produce relevant files.



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