[asterisk-bugs] [JIRA] (ASTERISK-27774) Music on hold restarts after every announcement

lvl (JIRA) noreply at issues.asterisk.org
Mon Mar 26 07:30:39 CDT 2018


lvl created ASTERISK-27774:
------------------------------

             Summary: Music on hold restarts after every announcement
                 Key: ASTERISK-27774
                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-27774
             Project: Asterisk
          Issue Type: Bug
      Security Level: None
          Components: Resources/res_musiconhold
    Affects Versions: 15.3.0
            Reporter: lvl


The fix for ASTERISK-24329 is causing a regression during "regular" music on hold behavior.

Imagine a simple musiconhold setup, configured via realtime.

{code}
+--------+-------+------------------------+-------+
| name   | mode  | directory              | sort  |
+--------+-------+------------------------+-------+
| 82497  | files | /ext/moh/82497         | alpha |
{code}

In /ext/moh/82497 are one or more audio files with a length of around 3 minutes. If a queue is configured with a periodic announcement every 30 seconds, the following will occur:

* Caller hears music on hold file #1, playing from the beginning
* After 30 seconds, the caller will hear the announcement
* Caller hears music on hold file #1, playing from the beginning
* After 30 seconds, the caller will hear the announcement
* ...

E.g., if the periodic announcement is made every 30 seconds the caller will only ever hear the first 30 seconds of music on hold over and over again.

I don't fully understand the issue reported in ASTERISK-24329, but if this new behavior is indeed desirable in some cases I think it should be made configurable with the default behavior reverted back to how it was in 15.2.



--
This message was sent by Atlassian JIRA
(v6.2#6252)



More information about the asterisk-bugs mailing list