[asterisk-bugs] [JIRA] (ASTERISK-27774) Music on hold restarts after every announcement
lvl (JIRA)
noreply at issues.asterisk.org
Mon Mar 26 07:30:39 CDT 2018
lvl created ASTERISK-27774:
------------------------------
Summary: Music on hold restarts after every announcement
Key: ASTERISK-27774
URL: https://issues.asterisk.org/jira/browse/ASTERISK-27774
Project: Asterisk
Issue Type: Bug
Security Level: None
Components: Resources/res_musiconhold
Affects Versions: 15.3.0
Reporter: lvl
The fix for ASTERISK-24329 is causing a regression during "regular" music on hold behavior.
Imagine a simple musiconhold setup, configured via realtime.
{code}
+--------+-------+------------------------+-------+
| name | mode | directory | sort |
+--------+-------+------------------------+-------+
| 82497 | files | /ext/moh/82497 | alpha |
{code}
In /ext/moh/82497 are one or more audio files with a length of around 3 minutes. If a queue is configured with a periodic announcement every 30 seconds, the following will occur:
* Caller hears music on hold file #1, playing from the beginning
* After 30 seconds, the caller will hear the announcement
* Caller hears music on hold file #1, playing from the beginning
* After 30 seconds, the caller will hear the announcement
* ...
E.g., if the periodic announcement is made every 30 seconds the caller will only ever hear the first 30 seconds of music on hold over and over again.
I don't fully understand the issue reported in ASTERISK-24329, but if this new behavior is indeed desirable in some cases I think it should be made configurable with the default behavior reverted back to how it was in 15.2.
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