[asterisk-bugs] [JIRA] (ASTERISK-27749) DIALSTATUS inconsistent

[Joshua Colp (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-27749?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=242637#comment-242637 ] 

Joshua Colp commented on ASTERISK-27749:
----------------------------------------

Thank you for taking the time to report this bug and helping to make Asterisk better. Unfortunately, we cannot work on this bug because your description did not include enough information. Please read over the Asterisk Issue Guidelines [1] which discusses the information necessary for your issue to be resolved and the format that information needs to be in. We would be grateful if you would then provide a more complete description of the problem. At a minimum, we need:

1. The specific steps or actions you took that caused you to encounter the problem.
2. The behavior you expected and the location of documentation that led you to that expectation.
3. The behavior you actually encountered.

To demonstrate the issue in detail, please include Asterisk log files generated per the instructions on the wiki [2]. If applicable, please ensure that protocol-level trace debugging is enabled, e.g., 'sip set debug on' if the issue involves chan_sip, and configuration information such as dialplan and channel configuration.

Thanks!

[1] https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines

[2] https://wiki.asterisk.org/wiki/display/AST/Collecting+Debug+Information



> DIALSTATUS inconsistent
> -----------------------
>
>                 Key: ASTERISK-27749
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-27749
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_dial
>    Affects Versions: 15.2.2
>            Reporter: Frederic Steinfels
>            Severity: Minor
>              Labels: pjsip
>
> Please consider these three scenarios:
> Scenario 1:
> Dial(PJSIP/blabla)
> Scenario 2:
> Dial(Local/abc at default)
> [default]
> abc,s,1 => Dial(PJSIP/blabla)
> Scenario 3:
> Dial(Local/abc at default)
> [default]
> abc,s,1 => Dial(Local/xyz at default)
> xyz,s,1 => Dial(PJSIP/blabla)
> blabla is a mobile phone where I am pressing the red button when the call comes in (decline). In Scenario 1+2, the DIALSTATUS variable is BUSY which is correct. In Scenario 3, the DIALSTATUS is CHANUNAVAIL. To be clear, I was always monitoring the CHANUNAVAIL variable on the Dial(PJSIP/blabla) command. I was even trying to get further information or differences using b(), B() and hangup handlers on the dial command in order to find further differences - with no avail.



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