[asterisk-bugs] [JIRA] (ASTERISK-27825) Sometimes when the call is intercepted, the asterisk reloads

[Richard Mudgett (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-27825?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=243659#comment-243659 ] 

Richard Mudgett commented on ASTERISK-27825:
--------------------------------------------

Thank you for the crash report. However, we need more information to investigate the crash. Please provide:

1. A backtrace generated from a core dump using the instructions provided on the Asterisk wiki [1].
2. Specific steps taken that lead to the crash.
3. All configuration information necesary to reproduce the crash.

Thanks!

[1]: https://wiki.asterisk.org/wiki/display/AST/Getting+a+Backtrace

We really need that backtrace to go forward with this as the crash may have something to do with LUA and not pickup.

Asterisk must be started with the -g option present for it to generate core files on a crash.

>  Sometimes when the call is intercepted, the asterisk reloads
> -------------------------------------------------------------
>
>                 Key: ASTERISK-27825
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-27825
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_directed_pickup
>    Affects Versions: 13.18.2
>         Environment: hardware: Intel(R) Core(TM) i3-2120 CPU @ 3.30GHz, 4GB RAM, CentOS Linux release 7.4.1708 (Core), kernel 3.10.0-693.5.2.el7.x86_64, 
> asterisk version is 13.18.2
>            Reporter: Nikolay
>            Assignee: Unassigned
>              Labels: fax, pjsip
>         Attachments: pickup.png
>
>
>  Sometimes when the call is intercepted, the asterisk reloads.Log in the attachment.



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