[asterisk-bugs] [JIRA] (ASTERISK-27973) QUEUESTATUS = CONTINUE instead LEAVEEMPTY

[Joshua Colp (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-27973?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=244178#comment-244178 ] 

Joshua Colp commented on ASTERISK-27973:
----------------------------------------

Thank you for taking the time to report this bug and helping to make Asterisk better. Unfortunately, we cannot work on this bug because your description did not include enough information. Please read over the Asterisk Issue Guidelines [1] which discusses the information necessary for your issue to be resolved and the format that information needs to be in. We would be grateful if you would then provide a more complete description of the problem. At a minimum, we need:

1. The specific steps or actions you took that caused you to encounter the problem.
2. The behavior you expected and the location of documentation that led you to that expectation.
3. The behavior you actually encountered.

To demonstrate the issue in detail, please include Asterisk log files generated per the instructions on the wiki [2]. If applicable, please ensure that protocol-level trace debugging is enabled, e.g., 'sip set debug on' if the issue involves chan_sip, and configuration information such as dialplan and channel configuration.

Thanks!

[1] https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines

[2] https://wiki.asterisk.org/wiki/display/AST/Collecting+Debug+Information

Additionally if this is a bug it will not be resolved in certified unless you have a support agreement with Digium. If you do have a support agreement you need to go through Digium support to receive help.

> QUEUESTATUS = CONTINUE instead LEAVEEMPTY
> -----------------------------------------
>
>                 Key: ASTERISK-27973
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-27973
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue
>    Affects Versions: 13.21.0
>         Environment: CentOS 7.0
>            Reporter: Valentin Safonov
>
> I have Asterisk certified/13.21-cert2, simple dialplan:
> exten => _X.,1,Answer
> same => n,Queue(400,ckt,,,10)
> same => n,Noop(queuestatus === ${QUEUESTATUS})
> same => n,Hangup
> And queue settings:
> joinempty=yes
> leavewhenempty=strict
> Queue 400 without active agents:
> test_vd*CLI> queue show 400
> 400 has 0 calls (max unlimited) in 'rrordered' strategy (0s holdtime, 0s talktime), W:0, C:0, A:1, SL:0.0% within 0s
>    Members:
>       PJSIP/101 (ringinuse disabled) (Unavailable) has taken no calls yet
>    No Callers
> So when i'm calling into queue 400 i'm getting QUEUESTATUS = CONTINUE. But it must be LEAVEEMPTY
> I checked another version of Asterisk 13.8, with the same settings and dialplan, and there it works correct (QUEUESTATUS = LEAVEEMPTY)
> I compared files app_queue.c in 13.21 and 13.8. It has a lot of changes.
> And if i change function wait_our_turn() in 13.21 like 13.8, then QUEUESTATUS works correct in 13.21
> So it looks like a bug, right?



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