[asterisk-bugs] [JIRA] (ASTERISK-27964) Crash when requesting agents channel

[Joshua Colp (JIRA)]

     [ https://issues.asterisk.org/jira/browse/ASTERISK-27964?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Joshua Colp updated ASTERISK-27964:
-----------------------------------

    Assignee: Francisco Seratti
      Status: Waiting for Feedback  (was: Triage)

The backtraces you've provided don't match the version you've provided. Are you sure it is correct? Have you applied any patches? Can you also provide the console output before the crash?

> Crash when requesting agents channel
> ------------------------------------
>
>                 Key: ASTERISK-27964
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-27964
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue
>    Affects Versions: 13.21.1
>         Environment: CentOS release 6.9 (Final) - kernel 2.6.32-696.13.2.el6.x86_64
> CPU Intel(R) Xeon(R) 16 core  - RAM 16GB 
>            Reporter: Francisco Seratti
>            Assignee: Francisco Seratti
>         Attachments: core.12209.tar.gz, core.24077.tar.gz
>
>
> Program terminated with signal 11, Segmentation fault. It happens 0-3 times per day.
> Asterisk is being used to run a call center with 40 simultaneous agents, making almost 10 thousand outgoing calls per day. Agents login using SIP hardphones using G729 codec.
> Outbound calls are made through an IAX peer with GSM codec by a NodeJS process using AMI interface, the same process regenerates conf files and reloads when a new agent/queue is created.
> Asterisk is built and used completely by default (now only added DONT_OPTIMIZE and BETTER_BACKTRACES to generate core dump).
> I cant reproduce the fail, core dump will be attached.



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