[asterisk-bugs] [JIRA] (ASTERISK-27622) empty voicemail.conf required for ARA voicemail to leave message

[Jim Van Meggelen (JIRA)]

Jim Van Meggelen created ASTERISK-27622:
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             Summary: empty voicemail.conf required for ARA voicemail to leave message
                 Key: ASTERISK-27622
                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-27622
             Project: Asterisk
          Issue Type: Bug
      Security Level: None
          Components: Applications/app_voicemail
    Affects Versions: 15.2.0
         Environment: CentOS 7
            Reporter: Jim Van Meggelen
            Severity: Minor


Voicemail configured via ARA.
Scenario 1) If there's no voicemail.conf file, I get this:

*CLI>
  == Setting global variable 'SIPDOMAIN' to '172.29.1.142'
    -- Executing [300 at sets:1] VoiceMail("PJSIP/0000f30A0A01-00000000", "100 at default") in new stack
       > 0x2dc7140 -- Strict RTP learning after remote address set to: 172.29.1.110:5062
    -- <PJSIP/0000f30A0A01-00000000> Playing 'vm-intro.slin' (language 'en')
       > 0x2dc7140 -- Strict RTP switching to RTP target address 172.29.1.110:5062 as source
  == Spawn extension (sets, 300, 1) exited non-zero on 'PJSIP/0000f30A0A01-00000000'

CALL HANGS UP IMMEDIATELY - NEVER HEARING VOICEMAIL PROMPT (even though console suggests a prompt tried to play)

SCENARIO 2) I touch an empty voicemail.conf file:
Call rings to mailbox with no issues.

Why this is a bug: 
Either an error is needed to explain the failure (not ideal since what's the empty file good for), or the system should just handle the call (much better idea).

Recommendation: Whatever app_voicemail is looking for in trying to locate a completely empty config file, how about "if voicemail.conf file not found ... don't worry about it ..."

Since a completely empty voicemail.conf file solves the problem, it's difficult to understand the purpose of needing it.




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