[asterisk-bugs] [JIRA] (ASTERISK-27535) Asterisk crash with segmentation fault in libpthread-2.19.so

[Kevin Harwell (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-27535?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=241665#comment-241665 ] 

Kevin Harwell commented on ASTERISK-27535:
------------------------------------------

You've just attached the core file, but no backtrace. You'll need to extract the backtrace from the core file. See the following wiki pages on how to collect and extract backtraces for Asterisk:

https://wiki.asterisk.org/wiki/display/AST/Getting+a+Backtrace
https://wiki.asterisk.org/wiki/pages/viewpage.action?pageId=5243139

Also per the Asterisk versions page [1], the maintenance (bug fix) support for the Asterisk branch you are using has ended. For continued maintenance support please move to a supported branch of Asterisk. After testing with a supported branch, if you find this problem has not been resolved, please open a new issue against the latest version of that Asterisk branch.

Thanks!

[1] https://wiki.asterisk.org/wiki/display/AST/Asterisk+Versions 

> Asterisk crash with segmentation fault in libpthread-2.19.so
> ------------------------------------------------------------
>
>                 Key: ASTERISK-27535
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-27535
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Core/General
>    Affects Versions: 14.3.0
>         Environment: Operating system : Ubuntu 14.04.5 LTS (GNU/Linux 3.13.0-32-generic x86_64)
> Asterisk Version : 14.3.0
> DAHDI Version: 2.9.1 Echo Canceller: MG2
>            Reporter: Sandip B
>            Assignee: Unassigned
>         Attachments: core.zip
>
>
> Hi there, 
> our asterisk server (version 14.3.0 ) crashed abruptly and following lines logged in system log files.
> *************Dec 23 15:31:40 ubuntu kernel: [532105.894950] show_signal_msg: 6 callbacks suppressed
> Dec 23 15:31:40 ubuntu kernel: [532105.894966] asterisk[15797]: segfault at 10 ip 00007f1700bfd404 sp 00007f166c659fb0 error 4 in libpthread-2.19.so[7f1700bf3
> 000+19000]****************  
> Are you able to help to find out what has caused the crash and what corrective actions can be taken to avoid such crash in future ?



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