[asterisk-bugs] [JIRA] (ASTERISK-23309) [patch] Failed to pause/unpause already paused/unpaused realtime queue member

[Asterisk Team (JIRA)]

     [ https://issues.asterisk.org/jira/browse/ASTERISK-23309?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Asterisk Team updated ASTERISK-23309:
-------------------------------------

    Assignee: Joshua Colp  (was: Vladimir Astafiev)
      Status: Open  (was: Waiting for Feedback)

> [patch] Failed to pause/unpause already paused/unpaused realtime queue member
> -----------------------------------------------------------------------------
>
>                 Key: ASTERISK-23309
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-23309
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue
>    Affects Versions: 11.7.0, 11.21.2
>            Reporter: Vladimir Astafiev
>            Assignee: Joshua Colp
>              Labels: patch
>         Attachments: 23309-jira-asterisk.patch
>
>
> Now when we pause already paused realtime queue member _update_realtime_member_field()_ failed and as result manager event not generated an queue_log entry not written.
> I think _update_realtime_member_field()_ must be executed only when paused state of agent really changed. It's no reason to update unchanged realtime entry.
> For example, in my solution agents can change their statuses from paused with reason "Call processing" to paused with reason "Lunch" or to paused without reason. It's needed to logging agents worktime.



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