[asterisk-bugs] [JIRA] (ASTERISK-20690) Call gets stuck in Queue and all subsequent calls to the queue do not get delivered to available agents.

Asterisk Team (JIRA) noreply at issues.asterisk.org
Tue Jan 2 08:31:51 CST 2018


     [ https://issues.asterisk.org/jira/browse/ASTERISK-20690?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Asterisk Team closed ASTERISK-20690.
------------------------------------

    Resolution: Suspended

Suspended due to lack of activity. This issue will be automatically re-opened if the reporter posts a comment. If you are not the reporter and would like this re-opened please create a new issue instead. If the new issue is related to this one a link will be created during the triage process. Further information on issue tracker usage can be found in the Asterisk Issue Guidlines [1].
[1] https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines

> Call gets stuck in Queue and all subsequent calls to the queue do not get delivered to available agents.
> --------------------------------------------------------------------------------------------------------
>
>                 Key: ASTERISK-20690
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-20690
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue, PBX/pbx_realtime
>    Affects Versions: 10.8.0, 10.10.0
>         Environment: Centos 5.7    2.6.18-274.17.1.el5
>            Reporter: Jeff Hoppe
>            Assignee: Joshua Colp
>            Severity: Critical
>         Attachments: Agent Login and Logoff.pdf, Answers to Questions.pdf, callstuckinqueue_20121203.pcap, debug.22.gz, debug.23.gz, fulllog.txt, jira_asterisk_20690_combined_v10.patch, jira_asterisk_20690_mrg_up_v10.patch, jira_asterisk_20690_one_login_v10.patch, queues.conf, sip.conf, Stuck in queue debug.txt, Summary.txt
>
>
> A call will get stuck in the queue for some reason, the call does not actually exist anymore but Asterisk still thinks it does.  This call never gets sent to an agent and subsequent calls to the queue are never sent to available agents.



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