[asterisk-bugs] [JIRA] (ASTERISK-27815) REST API - channel_ids are getting stuck

[Kevin Harwell (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-27815?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=243105#comment-243105 ] 

Kevin Harwell commented on ASTERISK-27815:
------------------------------------------

We require additional debug to continue with triage of your issue. Please follow the instructions on the wiki [1] for how to collect debugging information from Asterisk. For expediency, where possible, attach the debug with a '.txt' file extension so that the debug will be usable for further analysis.

We also need protocol specific debug captured at the time of the issue. Please include the following:

* Asterisk log files generated using the instructions on the Asterisk wiki [1], with the appropriate protocol debug options enabled, e.g. 'pjsip set logger on' if the issue involves the chan_pjsip channel driver.
* Configuration information for the relevant channel driver, e.g. pjsip.conf.
* A wireshark compatible packet capture, captured at the same time as the Asterisk log output.

[1] https://wiki.asterisk.org/wiki/display/AST/Collecting+Debug+Information

> REST API - channel_ids are getting stuck
> ----------------------------------------
>
>                 Key: ASTERISK-27815
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-27815
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Resources/res_ari_channels
>    Affects Versions: 13.19.0
>         Environment: Production
>            Reporter: Bruno Duarte
>
> Hi, 
> We have implemented the REST API for our application, to monitor the sip extensions. Always when the extension originates or receives a call, it will be attributed to it a channel number:
> {
>   "technology": "SIP",
>   "resource": "0300",
>   "state": "online",
>   "channel_ids": [
>     "1968058526.14522",
>   ]
> }
> When the call is finished, the asterisk API have to clear the channel id from the sip extension:
> {
>   "technology": "SIP",
>   "resource": "0300",
>   "state": "online",
>   "channel_ids": [ ]
> }
>  
> But for some of my extensions, Asterisk is no more cleaning the channel_ids field, and the extension is even accumulating these channel numbers: 
> {
>   "technology": "SIP",
>   "resource": "0301",
>   "state": "online",
>   "channel_ids": [
>     "1524058526.10923",
>     "1523987775.8614",
>     "1524082882.12616",
>     "1523987766.8605"
>   ]
> }
> Please, let me know could be done with this issue. 
> Regards, 
> Bruno Duarte. 



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