[asterisk-bugs] [JIRA] (ASTERISK-27802) bad sound quality with Playback following Record

[Kevin Harwell (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-27802?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=243059#comment-243059 ] 

Kevin Harwell commented on ASTERISK-27802:
------------------------------------------

What type of type audio is stored in "/tmp/file_out"? Also what's it being played back out as? It's possible it's being transcoded to the listener.

Also, we require additional debug to continue with triage of your issue. Please follow the instructions on the wiki [1] for how to collect debugging information from Asterisk. For expediency, where possible, attach the debug with a '.txt' file extension so that the debug will be usable for further analysis.

We also need protocol specific debug captured at the time of the issue. Please include the following:

* Asterisk log files generated using the instructions on the Asterisk wiki [1], with the appropriate protocol debug options enabled, e.g. 'pjsip set logger on' if the issue involves the chan_pjsip channel driver.
* Configuration information for the relevant channel driver, e.g. pjsip.conf.
* A wireshark compatible packet capture, captured at the same time as the Asterisk log output.

Thanks!

[1] https://wiki.asterisk.org/wiki/display/AST/Collecting+Debug+Information

> bad sound quality with Playback following Record
> ------------------------------------------------
>
>                 Key: ASTERISK-27802
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-27802
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_playback, Applications/app_record
>    Affects Versions: 15.3.0
>         Environment: Ubuntu 16.04
>            Reporter: Thierry Donnadieu
>
> Hi,
> When Playback follow Record in a dialplan I get a very noisy output. Obviusly does not come from the file as this one has good sound quality if I play it with "aplay" or if I comment the Record instruction
> extensions.conf :
> [from-internal]
> exten = 100,1,Answer()
> same => n,Record("/tmp/file_in.wav16",1,4)
> ;same => n,agi(halvox2.agi,fr-FR)
> same =>	n,Playback("/tmp/file_out")
> same => n,Hangup()
> Doesn't seem to be related to the file format either as I have tried different file format (sln, sln16, ...). 
>  Any help would be appreciated, thanks in anticipation,
>            Thierry



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