[asterisk-bugs] [JIRA] (ASTERISK-27790) Realtime Queue Ringinuse=no not functioning

[Joshua Colp (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-27790?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=242937#comment-242937 ] 

Joshua Colp commented on ASTERISK-27790:
----------------------------------------

It appears the bug you have submitted is against a rather old version of a supported branch of Asterisk. There have been many issues fixed between the version you are using and the current version of your branch. Please test with the latest version in your Asterisk branch and report whether the issue persists.

Please see the Asterisk Versions [1] wiki page for info on which versions of Asterisk are supported.
[1] https://wiki.asterisk.org/wiki/display/AST/Asterisk+Versions



> Realtime Queue Ringinuse=no not functioning
> -------------------------------------------
>
>                 Key: ASTERISK-27790
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-27790
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue
>    Affects Versions: 13.10.0
>         Environment: Intel Core Processor (Skylake)
> 2Gig RAM
> MySQL Database
>            Reporter: Jaco van Niekerk
>              Labels: asterisk
>         Attachments: Configuration.txt, ringinuse_no.txt
>
>
> This is the description of ringinuse in the sample file:
> ; If you want the queue to avoid sending calls to members whose devices are
> ; known to be 'in use' (via the channel driver supporting that device state)
> ; uncomment this option.
> ; ringinuse=no
> Problem 1:
> However when setting ringinuse to 0 or no in the MySQL table it stops the queue from disturbing calls to the members. A single call is sent to the agent and no call after that (Attached CLI examples)
> Problem 2:
> Setting Ringinuse to 1 or yes allows the members to receive multiple calls but while in a 'in use' state you expect them to receive a second call but it doesn't.



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