[asterisk-bugs] [JIRA] (ASTERISK-27790) Realtime Queue Ringinuse=no not functioning

Jaco van Niekerk (JIRA) noreply at issues.asterisk.org
Wed Apr 4 01:29:50 CDT 2018


Jaco van Niekerk created ASTERISK-27790:
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             Summary: Realtime Queue Ringinuse=no not functioning
                 Key: ASTERISK-27790
                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-27790
             Project: Asterisk
          Issue Type: Bug
      Security Level: None
          Components: Applications/app_queue
    Affects Versions: 13.10.0
         Environment: Intel Core Processor (Skylake)
2Gig RAM
MySQL Database

            Reporter: Jaco van Niekerk


This is the description of ringinuse in the sample file:
; If you want the queue to avoid sending calls to members whose devices are
; known to be 'in use' (via the channel driver supporting that device state)
; uncomment this option.
; ringinuse=no

Problem 1:
However when setting ringinuse to 0 or no in the MySQL table it stops the queue from disturbing calls to the members. A single call is sent to the agent and no call after that (Attached CLI examples)

Problem 2:
Setting Ringinuse to 1 or yes allows the members to receive multiple calls but while in a 'in use' state you expect them to receive a second call but it doesn't.



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