[asterisk-bugs] [JIRA] (ASTERISK-27294) pjsip needs server restart when changing external_signaling_address

[Asterisk Team (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-27294?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=238874#comment-238874 ] 

Asterisk Team commented on ASTERISK-27294:
------------------------------------------

Thanks for creating a report! The issue has entered the triage process. That means the issue will wait in this status until a Bug Marshal has an opportunity to review the issue. Once the issue has been reviewed you will receive comments regarding the next steps towards resolution.

A good first step is for you to review the [Asterisk Issue Guidelines|https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines] if you haven't already. The guidelines detail what is expected from an Asterisk issue report.

Then, if you are submitting a patch, please review the [Patch Contribution Process|https://wiki.asterisk.org/wiki/display/AST/Patch+Contribution+Process].

> pjsip needs server restart when changing external_signaling_address
> -------------------------------------------------------------------
>
>                 Key: ASTERISK-27294
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-27294
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: pjproject/pjsip
>    Affects Versions: 14.6.2
>         Environment: Linux ip-10-0-10-176 4.9.43-17.39.amzn1.x86_64 #1 SMP Fri Sep 15 23:39:41 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux
>            Reporter: Aaron J Spetner
>
> After changing the public ip of the server, updating external_signaling_address and external_media_address to the new ip, and doing a "core reload", we started seeing calls drop about 30 seconds in. It turned out that the server was not receiving an ACK from endpoints (Bria softphones and a SNOM phone all behind NAT) after sending the 200 OK. Wireshark showed that the softphone was receiving the 200 OK from (and therefore sending the ACK to) the old IP address.
> Restarting the asterisk service fixed this problem. I'm assuming this is a bug since just about everything else only needed a "core reload".



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