[asterisk-bugs] [JIRA] (ASTERISK-27273) When a voicemail is marked as "Urgent", it is not sent by email/processed by the mailcmd command

[Rusty Newton (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-27273?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=238777#comment-238777 ] 

Rusty Newton commented on ASTERISK-27273:
-----------------------------------------

We require additional debug to continue with triage of your issue. Please follow the instructions on the wiki [1] for how to collect debugging information from Asterisk. For expediency, where possible, attach the debug with a '.txt' file extension so that the debug will be usable for further analysis.

Thanks!

[1] https://wiki.asterisk.org/wiki/display/AST/Collecting+Debug+Information



> When a voicemail is marked as "Urgent", it is not sent by email/processed by the mailcmd command
> ------------------------------------------------------------------------------------------------
>
>                 Key: ASTERISK-27273
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-27273
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_voicemail
>    Affects Versions: 13.17.1
>         Environment: Asterisk compiled from sources on CentOS 6.9 64 bit. Voicemail is stored on MySQL using ODBC
>            Reporter: Leandro Dardini
>            Severity: Minor
>         Attachments: asterisk_log.txt
>
>
> A mailbox is configured to allow review. Once the voicemail message is recorded, # is pressed to access the voicemail menu. Entry 4 is selected to mark the message as "Urgent" and then confirmed with 1. The message is not being sent by email nor processed by the mailcmd configuration parameter. The voicemail is however correctly stored in the ODBC database.
> No weird messages are shown in the asterisk console, just the standard ones: (see asterisk_log.txt)



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