[asterisk-bugs] [JIRA] (ASTERISK-21574) Queue is sending multiple calls to the available agents at once when autofill is enabled

Jegan T (JIRA) noreply at issues.asterisk.org
Tue Sep 5 14:24:07 CDT 2017


    [ https://issues.asterisk.org/jira/browse/ASTERISK-21574?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=238478#comment-238478 ] 

Jegan T commented on ASTERISK-21574:
------------------------------------

Hi Alexandre,

Good day!.. We have a same above problem (ASTERISK 21574) - queue is sending multiple calls to the available agents. We have did lot of tests, but still can't able to find the exact issues.

Can you please explain what kind of gateway issue which you have been faced.

Awaiting your response much!..

Many Thanks,
Jegan

> Queue is sending multiple calls to the available agents at once when autofill is enabled
> ----------------------------------------------------------------------------------------
>
>                 Key: ASTERISK-21574
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-21574
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue, Channels/chan_local
>         Environment: Linux Debian v6, Asterisk 1.8.21.0
>            Reporter: Alexandre Keller
>         Attachments: full.20130422-NoRTP
>
>
> My client's asterisk queue is having a strange behavior, if I enable the autofill option it start to delivered all waiting calls to every available agent, that's OK, but, it's send multiple calls to the same agent:
> 1366290707|1366290707.27715|TELEPRECO|NONE|ENTERQUEUE||11948658403|21
> 1366290707|1366290566.25810|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|3000
> 1366290707|1366290568.25865|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|3000
> 1366290707|1366290571.25912|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|3000
> 1366290707|1366290589.26226|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|3000
> 1366290707|1366290595.26345|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|3000
> 1366290708|1366290499.24467|TELEPRECO|Local/2153 at agent_callback|RINGNOANSWER|4000
> 1366290708|1366290589.26246|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|3000
> 1366290708|1366290615.26731|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|3000
> 1366290709|1366290627.26951|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|4000
> 1366290709|1366290631.27012|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|3000
> 1366290709|1366290634.27071|TELEPRECO|Local/2006 at agent_callback|RINGNOANSWER|3000
>     SIP and Queues are on ARA (Realtime)
>     Queue Members are dynamically added (AddQueueMember)
>     Strategy: rrmemory
>     Timeout: 12
>     Retry: 3
>     WrapUpTime: 5
>     All members use 2 D-Link Gateways 32 FXS ports



--
This message was sent by Atlassian JIRA
(v6.2#6252)



More information about the asterisk-bugs mailing list