[asterisk-bugs] [JIRA] (ASTERISK-26989) Queue won't call members on calls from THAT queue

Rusty Newton (JIRA) noreply at issues.asterisk.org
Mon May 15 19:58:58 CDT 2017


    [ https://issues.asterisk.org/jira/browse/ASTERISK-26989?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=236993#comment-236993 ] 

Rusty Newton commented on ASTERISK-26989:
-----------------------------------------

Thank you for taking the time to report this bug and helping to make Asterisk better. Unfortunately, we cannot work on this bug because your description did not include enough information. Please read over the Asterisk Issue Guidelines [1] which discusses the information necessary for your issue to be resolved and the format that information needs to be in. We would be grateful if you would then provide a more complete description of the problem. At a minimum, we need:

1. The specific steps or actions you took that caused you to encounter the problem.
2. The behavior you expected and the location of documentation that led you to that expectation.
3. The behavior you actually encountered.

To demonstrate the issue in detail, please include Asterisk log files generated per the instructions on the wiki [2]. If applicable, please ensure that protocol-level trace debugging is enabled, e.g., 'sip set debug on' if the issue involves chan_sip, and configuration information such as dialplan and channel configuration.

Thanks!

[1] https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines

[2] https://wiki.asterisk.org/wiki/display/AST/Collecting+Debug+Information



>  Queue won't call members on calls from THAT queue
> --------------------------------------------------
>
>                 Key: ASTERISK-26989
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-26989
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue
>    Affects Versions: 13.15.0
>            Reporter: Daniel Journo
>            Severity: Minor
>
> Since upgrading to v13 PJSIP from v11 chan_sip, pjsip queue members can only receive one call per queue even though 'ringinuse' is set on all queues.
> In an example, I have two queues 'support' and 'sales'. All pjsip endpoints are members of both queues. If endpoint 1 takes a call from the support queue, they won't receive another call from the support queue until they end the first call. But they can receive a call from the sales queue.



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