[asterisk-bugs] [JIRA] (ASTERISK-26877) app_queue: Crash when seeing if a member can be rung

[George Joseph (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-26877?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=236003#comment-236003 ] 

George Joseph commented on ASTERISK-26877:
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Yeah, All RedHat based 64-bit systems use /usr/lib64 but autoconf doesn't detect it correctly in order distros.   If you install from packages, it's corrected though so at some point you must have installed from packages and installed from source.  I'd do the following...

- Backup your config.
- Run 'yum erase asterisk*'  and make sure that /usr/lib64/asterisk and /usr/lib64/libasterisk* are gone.  Remove them manually if not.
- From your asterisk source directory, run 'make uninstall' and make sure that /usr/lib/asterisk and /usr/lib/libasterisk* are gone.  Remove them manually if not.
- Reconfigure asterisk with './configure --prefix=/usr --libdir=/usr/lib64' and any other options you normally use then 'make'.
- Run 'make install'
- Check /etc/asterisk/asterisk.conf and make sure 'astmoddir' points to /usr/lib64/asterisk/modules.





> app_queue: Crash when seeing if a member can be rung
> ----------------------------------------------------
>
>                 Key: ASTERISK-26877
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-26877
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue
>    Affects Versions: 13.13.1
>         Environment: Centos 6.7 64bit
>            Reporter: Kevin Farrell
>            Assignee: Unassigned
>         Attachments: asterisk.txt, backtrace.txt, core.zip, modules2.txt, modules.txt
>
>
> Hi,
> I am getting Core Dumps which, when generated, drop all concurrent calls.  I have tried recompiling Asterisk to three different version; 13.0.0, 13.13.1 and am now on 13-cert.  In all cases, the same kind of message is generated by the core dump.  Here is a copy of the message:
> Program terminated with signal 11, Segmentation fault.
> #0  0x00007fe9fc4a44d7 in can_ring_entry (qe=0x7fe9f471e2e0, tmp=0x7fea3c25ba10, busies=0x7fe9f471e1d4) at app_queue.c:4167
> 4167            if (call->member->in_call && call->lastqueue->wrapuptime) {
> I hope you can recommend a resolution to this problem; any help would be greatly appreciated.  Please do not hesitate to ask me for some more information as I would gladly provide it.



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