[asterisk-bugs] [JIRA] (ASTERISK-27065) call hangup after leaving app_queue

[Richard Mudgett (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-27065?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=237479#comment-237479 ] 

Richard Mudgett edited comment on ASTERISK-27065 at 6/19/17 12:07 PM:
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Hello [~cervajs], are you picking up the call for queue testA? If you are, then you will need the 'c' option with your 'rt' options so that the caller will continue in the dialplan after the callee hangs up. These options can be found on the wiki [1]. If you are not picking up the call for testA and letting it ring, queue testB should be entered next, and this is the behavior I see when trying to reproduce the issue. If your issue persists, please supply more information, such as your queues.conf and whether you are using sip or pjsip.

[1] https://wiki.asterisk.org/wiki/display/AST/Asterisk+13+Application_Queue


was (Author: bford):
Hello [~cervajs], are you picking up the call for queue testA? If you are, then you will need the 'c' option with your 'rt' options so that the caller will continue in the dialplan after the callee hangs up. These options can be found on the wiki [1]. If you are not picking up the call for testA and letting it ring, queue testB should be entered next, and this is the behavior I see when trying to reproduce the issue. If your issue persists, please supply more information, such as your queues.conf and whether you are using sip or pjsip.

[1] https://wiki.asterisk.org/wiki/display/AST/Asterisk+11+Application_Queue

> call hangup after leaving app_queue
> -----------------------------------
>
>                 Key: ASTERISK-27065
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-27065
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue
>    Affects Versions: 13.16.0
>         Environment: centos 7 64bit
>            Reporter: Marek Cervenka
>            Assignee: Benjamin Keith Ford
>
> call hangup after leaving queue testA
> extensions.conf
> exten => _[*+#0-9].,n,Queue(testA,rt,,,20)
> exten => _[*+#0-9].,n,Queue(testB,rt,,,20)
> works ok in 13.15.0



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