[asterisk-bugs] [JIRA] (ASTERISK-26965) Caller ID set to 'asterisk' during atxfer from bridged queue
Rusty Newton (JIRA)
noreply at issues.asterisk.org
Tue Jun 6 17:56:58 CDT 2017
[ https://issues.asterisk.org/jira/browse/ASTERISK-26965?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]
Rusty Newton reassigned ASTERISK-26965:
---------------------------------------
Assignee: Benjamin Keith Ford (was: Rusty Newton)
> Caller ID set to 'asterisk' during atxfer from bridged queue
> ------------------------------------------------------------
>
> Key: ASTERISK-26965
> URL: https://issues.asterisk.org/jira/browse/ASTERISK-26965
> Project: Asterisk
> Issue Type: Bug
> Security Level: None
> Components: Applications/app_queue, Features
> Affects Versions: 13.16.0, 14.3.0, 14.5.0
> Environment: Ubuntu 16.04 LTS
> Asterisk 14.3.0
> Reporter: David Wakelin
> Assignee: Benjamin Keith Ford
> Severity: Minor
> Attachments: extentions.conf.txt, features.conf.txt, queues.conf.txt, sip.conf.txt
>
>
> Scenario:
> A customer calls into a queue.
> Agent A's phone rings and can see the caller ID fine.
> Agent A picks up the call.
> Agent A starts an attended transfer to agent B using atxfer in features.conf
> Agent B's phone rings, but the caller ID is set to 'asterisk'. At this point I would expect the caller ID to be set to the phone number of agent A.
> I am using a Websocket based SIP phone, but the same problem occurs when using other SIP devices.
> Settings to recreate the issue:
> sip.conf: https://pastebin.com/LnD7Vepe
> extentions.conf: https://pastebin.com/wyhxBi0J
> queues.conf: https://pastebin.com/TQai9dKD
> features.conf: https://pastebin.com/2WLCZFfp
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