[asterisk-bugs] [JIRA] (ASTERISK-27026) Asterisk 13.16.0 and 14.5.0 Crash FreePBX 13 and FreePBX 14

[Joshua Colp (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-27026?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=237228#comment-237228 ] 

Joshua Colp commented on ASTERISK-27026:
----------------------------------------

Thank you for the crash report. However, we need more information to investigate the crash. Please provide:

1. A backtrace generated from a core dump using the instructions provided on the Asterisk wiki [1].
2. Specific steps taken that lead to the crash.
3. All configuration information necesary to reproduce the crash.

Thanks!

[1]: https://wiki.asterisk.org/wiki/display/AST/Getting+a+Backtrace



> Asterisk 13.16.0 and 14.5.0 Crash FreePBX 13 and FreePBX 14
> -----------------------------------------------------------
>
>                 Key: ASTERISK-27026
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-27026
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>    Affects Versions: 14.5.0
>         Environment: Debian 8 Jessie / Raspberry Pi (armhf)
>            Reporter: Ronald Raikes
>            Severity: Minor
>         Attachments: Core.zip
>
>
> Asterisk 13.16.0 and 14.5.0 cause FreePBX 13 and FreePBX 14 to repeatedly crash.  No crashes occur using any previous versions of Asterisk.  Core dump files are created at the rate of approximately 3 per minute as Asterisk restarts (core.zip attached).  During FreePBX installation using Asterisk 13.16.0 or 14.5.0, the following is reported:
> Asterisk Started
> Reloading FreePBX
> Error(s) have occured, the following is the retrieve_conf output:
> exit: 1
> Exception: Unable to connect to Asterisk Manager from /var/lib/asterisk/bin/retrieve_conf, aborting in file /var/lib/asterisk/bin/retrieve_conf on line 11
> Stack trace:
>   1. Exception->() /var/lib/asterisk/bin/retrieve_conf:11
> No problems occur using any earlier version of Asterisk.
> I first reported this to Sangoma, but was advised by Andrew Nagy:
> "This should be reported to Digium since it's their code crashing. FreePBX is not causing your crashes, if something that freepbx is writing out is crashing Asterisk then this should still be reported to Asterisk because they should stop it from happening."



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