[asterisk-bugs] [JIRA] (ASTERISK-26723) VoiceMailPlayMsg not playing messages via realtime

[Asterisk Team (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-26723?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=234671#comment-234671 ] 

Asterisk Team commented on ASTERISK-26723:
------------------------------------------

Thanks for creating a report! The issue has entered the triage process. That means the issue will wait in this status until a Bug Marshal has an opportunity to review the issue. Once the issue has been reviewed you will receive comments regarding the next steps towards resolution.

A good first step is for you to review the [Asterisk Issue Guidelines|https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines] if you haven't already. The guidelines detail what is expected from an Asterisk issue report.

Then, if you are submitting a patch, please review the [Patch Contribution Process|https://wiki.asterisk.org/wiki/display/AST/Patch+Contribution+Process].

> VoiceMailPlayMsg not playing messages via realtime
> --------------------------------------------------
>
>                 Key: ASTERISK-26723
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-26723
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_voicemail, Applications/app_voicemail/ODBC
>    Affects Versions: 13.13.1
>         Environment: Debian Jessie - 4 cores, 4GB Ram, 40GB HD
>            Reporter: Ryan Rittgarn
>
> When attempting to use VoiceMailPlayMsg with a realtime data backend the message is located, but not played and the application returns failure as its result. 
> I have gone as far as to try and populate the raw file in place to test if the app_voicemail code was still trying to read the file from disk instead of the ODBC source and that was unsuccessful and my test file was deleted. 
> app_voicemail works fine otherwise - i am able to log in, listen to messages, delete them, etc. without issue. 



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