[asterisk-bugs] [JIRA] (ASTERISK-26776) Asterisk crash using Cisco 7962 on PJSIP when typing previously dialed number on phone

[Joshua Colp (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-26776?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=235119#comment-235119 ] 

Joshua Colp commented on ASTERISK-26776:
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Thank you for taking the time to report this bug and helping to make Asterisk better. Unfortunately, we cannot work on this bug because your description did not include enough information. Please read over the Asterisk Issue Guidelines [1] which discusses the information necessary for your issue to be resolved and the format that information needs to be in. We would be grateful if you would then provide a more complete description of the problem. At a minimum, we need:

1. The specific steps or actions you took that caused you to encounter the problem.
2. The behavior you expected and the location of documentation that led you to that expectation.
3. The behavior you actually encountered.

To demonstrate the issue in detail, please include Asterisk log files generated per the instructions on the wiki [2]. If applicable, please ensure that protocol-level trace debugging is enabled, e.g., 'sip set debug on' if the issue involves chan_sip, and configuration information such as dialplan and channel configuration.

Thanks!

[1] https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines

[2] https://wiki.asterisk.org/wiki/display/AST/Collecting+Debug+Information

In this case the Asterisk console output and SIP signaling (pjsip set logger on) would be useful.

> Asterisk crash using Cisco 7962 on PJSIP when typing previously dialed number on phone
> --------------------------------------------------------------------------------------
>
>                 Key: ASTERISK-26776
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-26776
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Resources/res_pjsip_pubsub
>    Affects Versions: 13.13.1
>         Environment: FreePBX 13 SHMZ release 6.6 (Final)
> Linux freepbx 2.6.32-504.8.1.el6.x86_64 #1 SMP Wed Jan 28 21:11:36 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux
> Cisco 7962 using firmware SIP42.9-4-2SR2-2S
>            Reporter: Andrew Green
>         Attachments: backtrace.core.29832.txt, dialplan.xml, SEPmachere.cnf.xml, softkeys.xml, XMLDefault.cnf.xml
>
>
> Asterisk crashes randomly when using chan_pjsip and Cisco 7962 phones. This is the first repeatable bug I found, the other crashes happened when the phone would attempt registration and do not happen after upgrading from 13.12 to 13.13.1. I have not tried other phone firmware versions but I can upon request. Server backtrace is attached.
> Actions to reproduce:
> -Register Cisco 7962 to chan_pjsip using TCP transport (see attached XML config files)
> -Dial an internal three digit extension, call completes correctly
> -After call try typing extension number again and Asterisk will crash and phone will reset indicating lost registration with SIP server. 
> Note: On my phone external numbers do not cause this issue



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