[asterisk-bugs] [JIRA] (ASTERISK-27535) Asterisk crash with segmentation fault in libpthread-2.19.so

Joshua Colp (JIRA) noreply at issues.asterisk.org
Thu Dec 28 19:46:39 CST 2017


    [ https://issues.asterisk.org/jira/browse/ASTERISK-27535?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=241195#comment-241195 ] 

Joshua Colp commented on ASTERISK-27535:
----------------------------------------

Thank you for the crash report. However, we need more information to investigate the crash. Please provide:

1. A backtrace generated from a core dump using the instructions provided on the Asterisk wiki [1].
2. Specific steps taken that lead to the crash.
3. All configuration information necesary to reproduce the crash.

Thanks!

[1]: https://wiki.asterisk.org/wiki/display/AST/Getting+a+Backtrace



> Asterisk crash with segmentation fault in libpthread-2.19.so
> ------------------------------------------------------------
>
>                 Key: ASTERISK-27535
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-27535
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Core/General
>    Affects Versions: 14.3.0
>         Environment: Operating system : Ubuntu 14.04.5 LTS (GNU/Linux 3.13.0-32-generic x86_64)
> Asterisk Version : 14.3.0
> DAHDI Version: 2.9.1 Echo Canceller: MG2
>            Reporter: Sandip B
>
> Hi there, 
> our asterisk server (version 14.3.0 ) crashed abruptly and following lines logged in system log files.
> *************Dec 23 15:31:40 ubuntu kernel: [532105.894950] show_signal_msg: 6 callbacks suppressed
> Dec 23 15:31:40 ubuntu kernel: [532105.894966] asterisk[15797]: segfault at 10 ip 00007f1700bfd404 sp 00007f166c659fb0 error 4 in libpthread-2.19.so[7f1700bf3
> 000+19000]****************  
> Are you able to help to find out what has caused the crash and what corrective actions can be taken to avoid such crash in future ?



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