[asterisk-bugs] [JIRA] (ASTERISK-27532) ERROR[5383][C-00003919] astobj2.c: Excessive refcount 100000 reached on ao2 object 0x142f648

Joshua Colp (JIRA) noreply at issues.asterisk.org
Wed Dec 27 18:50:39 CST 2017


     [ https://issues.asterisk.org/jira/browse/ASTERISK-27532?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Joshua Colp updated ASTERISK-27532:
-----------------------------------

    Assignee: Mohit Taneja
      Status: Waiting for Feedback  (was: Triage)

We're going to need to know more about the system itself. What is going on at the time? Is there other console output? How many calls are happening? As well please use the latest version of Asterisk, in this case 13.18.4.

> ERROR[5383][C-00003919] astobj2.c: Excessive refcount 100000 reached on ao2 object 0x142f648
> --------------------------------------------------------------------------------------------
>
>                 Key: ASTERISK-27532
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-27532
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: . I did not set the category correctly.
>    Affects Versions: 13.17.0
>         Environment: Sangoma Freepbx official distro FreePBX 13.0.192.16
> Asterisk 13.17.0
>            Reporter: Mohit Taneja
>            Assignee: Mohit Taneja
>              Labels: fax, webrtc
>         Attachments: console.txt
>
>
> Hi
> We are recently installed Freepbx distro “FreePBX 13.0.192.16” running “Asterisk 13.17.0” on a x86_64 running Linux. From last 2 weeks the CPU suddenly goes to 100% utilization everyday between 9:50 AM EDT to 10:30 AM EDT.
> In the full logs we saw below error during the high CPU utilization. Once the error stop appearing the CPU agin goes to normal
> I have disabled CDR Reports and Call Recording Report modules but the problem is still happening



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