[asterisk-bugs] [JIRA] (ASTERISK-18679) Wrong autopause behavior

[Joshua Colp (JIRA)]

     [ https://issues.asterisk.org/jira/browse/ASTERISK-18679?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Joshua Colp updated ASTERISK-18679:
-----------------------------------

    Affects Version/s: 13.18.4

> Wrong autopause behavior
> ------------------------
>
>                 Key: ASTERISK-18679
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-18679
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue
>    Affects Versions: 1.8.5.0, 13.18.4
>         Environment: Linux asterisk 2.6.32-33-generic-pae
> Distributor ID:	Ubuntu
> Description:	Ubuntu 10.04.3 LTS
> Release:	10.04
> Codename:	lucid
>            Reporter: Aleksander Mischenko
>            Severity: Minor
>         Attachments: asterisk_autopause
>
>
> [support]
> maxlen=10
> timeout=35
> retry=35
> ;remove "You are next"
> queue-youarenext=
> reportholdtime=no
> strategy=rrmemory
> memberdelay=0; set 3
> ;minimal delay before new call after successful call -- for comments
> wrapuptime=25 ;set > 15 
> musicclass=native-random
> announce-holdtime=no
> announce-position=no
> announce-frequency=0 ;set 60 after test 
> min-announce-frequency=25
> periodic-announce=thank-you-message
> periodic-announce-frequency=60 ; every 60 seconds 
> announce-position-limit=10
> setinterfacevar=yes
> eventmemberstatus=yes
> eventwhencalled=yes
> setqueuevar=no
> servicelevel=30
> timeoutrestart=yes
> autopause=yes;
> ringinuse=no;
> joinempty=no
> leavewhenempty=yes
> monitor-format=wav
> So by this logic autopause shoud be used only after 35 seconds of ringing.
> Some calls are ringing for 45 seconds. (see below)
> And ive got autopause used after 7 seconds:
> [2011-10-06 11:03:29] VERBOSE[18132] pbx.c:     -- Executing [s at queue-support:4] Queue("SIP/1310-0001b94d", "support,t") in new stack
> [2011-10-06 11:03:29] VERBOSE[18132] res_musiconhold.c:     -- Started music on hold, class 'native-random', on SIP/1310-0001b94d
> [2011-10-06 11:03:29] VERBOSE[18132] netsock2.c:   == Using SIP RTP CoS mark 5
> [2011-10-06 11:03:29] VERBOSE[18132] app_queue.c:     -- Called SIP/1104
> [2011-10-06 11:03:36] VERBOSE[18132] app_queue.c:     -- Nobody picked up in 7000 ms
> [2011-10-06 11:03:36] VERBOSE[18132] app_queue.c:     -- Auto-Pausing Queue Member SIP/1104 in queue support since they failed to answer.
> [2011-10-06 11:03:36] VERBOSE[18132] netsock2.c:   == Using SIP RTP CoS mark 5
> [2011-10-06 11:03:36] VERBOSE[18132] app_queue.c:     -- Called SIP/1101
> [2011-10-06 11:03:36] VERBOSE[18132] app_queue.c:     -- SIP/1101-0001b94f is ringing
> [2011-10-06 11:03:41] VERBOSE[18132] res_musiconhold.c:     -- Stopped music on hold on SIP/1310-0001b94d
> [2011-10-06 11:03:41] VERBOSE[18132] pbx.c:   == Spawn extension (queue-support, s, 4) exited non-zero on 'SIP/1310-0001b94d'
> #grep 'Nobody picked up in' verbose 
> [2011-10-04 10:43:57] VERBOSE[7782] app_queue.c:     -- Nobody picked up in 6000 ms
> [2011-10-04 11:54:32] VERBOSE[8225] app_dial.c:     -- Nobody picked up in 45000 ms
> [2011-10-04 12:50:16] VERBOSE[8620] app_queue.c:     -- Nobody picked up in 2000 ms
> [2011-10-04 16:52:38] VERBOSE[9524] app_queue.c:     -- Nobody picked up in 7000 ms
> [2011-10-04 17:26:22] VERBOSE[9671] app_queue.c:     -- Nobody picked up in 2000 ms
> [2011-10-04 17:40:35] VERBOSE[9709] app_queue.c:     -- Nobody picked up in 6000 ms
> [2011-10-04 21:58:38] VERBOSE[10570] app_queue.c:     -- Nobody picked up in 35000 ms
> [2011-10-05 09:44:26] VERBOSE[11745] app_dial.c:     -- Nobody picked up in 45000 ms
> [2011-10-05 09:53:15] VERBOSE[11840] app_dial.c:     -- Nobody picked up in 45000 ms
> [2011-10-05 14:07:59] VERBOSE[12373] app_dial.c:     -- Nobody picked up in 45000 ms
> [2011-10-05 17:52:38] VERBOSE[13711] app_queue.c:     -- Nobody picked up in 25000 ms
> [2011-10-06 08:39:08] VERBOSE[17433] app_queue.c:     -- Nobody picked up in 35000 ms
> [2011-10-06 10:47:32] VERBOSE[18114] app_dial.c:     -- Nobody picked up in 45000 ms
> [2011-10-06 11:03:36] VERBOSE[18132] app_queue.c:     -- Nobody picked up in 7000 ms



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