[asterisk-bugs] [JIRA] (ASTERISK-19795) Pinequeue: Play queue prompts in the background

Joshua Colp (JIRA) noreply at issues.asterisk.org
Tue Dec 19 05:59:08 CST 2017


     [ https://issues.asterisk.org/jira/browse/ASTERISK-19795?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Joshua Colp updated ASTERISK-19795:
-----------------------------------

    Affects Version/s: 13.18.4

> Pinequeue: Play queue prompts in the background
> -----------------------------------------------
>
>                 Key: ASTERISK-19795
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-19795
>             Project: Asterisk
>          Issue Type: Improvement
>      Security Level: None
>          Components: Applications/app_queue
>    Affects Versions: SVN, 13.18.4
>            Reporter: Olle Johansson
>            Severity: Minor
>
> Today, when a prompt is being played to a call waiting in the queue and an agent becomes available, the agent will not get the call until the prompt is finished. Both customer and agent is kept waiting.
> With this rather big piece of code, we attach a generator to play prompts. The generator can, like all generators, be stopped at any time so that the agent (queue member) can get the call immediately.
> The generator is now placed in app_queue, but could propably be moved somewhere else. It also changes functionality in main/say.c in order to be able to place those prompts in the same prompt queue for background processing.



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